Privacy Policy

CustomerThink.com is fully committed to protecting the privacy of this site's members, visitors, advertisers and partners. Unless explicitly stated on the site, and agreed to by users, we do not share any names or email addresses collected during any registration process on this web site with third parties.

What personal information does CustomerThink.com collect?

We at CustomerThink.com abide by a policy of collecting only information that we need during the registration process. CustomerThink.com collects personally-identifying information during: membership registration (email, blogs, discussion); order process in the online store; member surveys; postings to our discussion lists; and personal correspondence.

What does CustomerThink.com do with the information it collects?

CustomerThink.com uses the information it collects to email publications and fulfill orders or for other purposes identified on pages where the information is collected.

Access to CustomerThink's sponsored content (e.g. white papers, reports, case studies and live or on-demand webcasts) requires a Premium account including contact information and demographics. CustomerThink may share your profile information after you have viewed third-party Premium content, and only with the Sponsor (content provider) for that specific content item. The Sponsor may use personal profile information for follow-up by email, phone or mail. Sponsors may not place your name on an ongoing mail or email distribution list, and must promptly honor your opt-out request.

In addition, CustomerThink.com may disclose personally identifying information about members, member accounts or any content members provide on site, if CustomerThink.com believes in good faith that such action is reasonably necessary to enforce its Terms of Use or copyright policy, to comply with the law, to comply with legal process, to operate its systems properly or to protect the rights or property of itself, its members, its visitors or others.

How will CustomerThink.com protect your personal information?

CustomerThink.com takes appropriate steps to protect the information you share with us. We use secure server technology to process credit cards, and credit card numbers are not retained for marketing or any other purpose. Access to our database of members is restricted to those in our organization and in our list hosting service that need access to mail our publications.

How to unsubscribe

CustomerThink.com has implemented procedures to make it as easy as possible for members to remove themselves from our email distribution list. A personalized encoded "profile update" link is provided at the bottom of every newsletter to enable opt-in subscribers to change their newsletter preferences or to unsubscribe entirely from CustomerThink publications. In addition, a newsletter subscriber may request removal by contacting CustomerThink member services at service@customerthink.com

Use of cookies

CustomerThink.com uses cookies (small text files placed on the user's hard drive) to improve the browsing experience by storing profile information, so users can use the site without logging in with each visit. No personally identifiable information is collected or used by CustomerThink.com.

By using this site, you agree to this CustomerThink.com Privacy Policy. If you do not agree to this policy, please do not use the site. We reserve the right, at our discretion, to change, modify, add or remove portions of this policy at any time. Please check this page periodically for changes.

Questions about the CustomerThink Privacy Policy?

Send email with any further questions to us at service@customerthink.com.