Sawfish Software, the York-based developer of SalesFlow, has been awarded a significant contract to implement a new Customer Relationship Management (CRM) service for leading technical training provider the TTE Technical Training Group.

As part of the new contract Sawfish Software will provide TTE with a bespoke version of its internet-based CRM software SalesFlow, which will allow the firm to replace outgrown systems and more effectively coordinate operations across its global offices.

TTE is the UK’s largest employer-led technical training group for the oil and gas, engineering, manufacturing and process sectors. Over the last 15 years the Group has established an enviable reputation for delivering specialist technical training solutions across Europe, Africa and the Middle East and its customer base has grown dramatically from a local Tees Valley organisation to one with offices and facilities in Scotland, Azerbaijan and Dubai.

Sawfish Software was founded in York in 2004 by chief executive Steve Hull, who has more than 25 years’ experience in the software and customer relationship management sectors.

John Taylor Business Development Manager (TTE) said “There are many CRM products in the market that can be described as ‘off the shelf CRM solutions’ but one is often left with the question to what extent do these products meet our business needs and hence how much effort and expense will be required to make the solution work for us. At the heart of the Sawfish solution is a design tool that provides quick and efficient business process modeling, making customisation simple and cost effective. We are delighted to appoint Sawfish Software as the preferred supplier of our CRM solution as we feel their product provides the ‘best fit’ for our business processes.”

Steve Hull said: “TTE has grown rapidly over the past decade and is now a multinational company with staff and clients spread right across the globe. Our SalesFlow software is ideal for them because its internet base makes it accessible to everyone, regardless of their geographical location. This can serve to improve communications and increase general awareness between international offices.

ENDS

Editors’ Notes:
For more information, visit www.salesflow.com [1] or www.debtflow.co.uk [2].