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I’ve noted that the best practice for Remote Demos is to have a representative at the customer site to be your active conduit of information back to you delivering the demo remotely – to be your “eyes” on location. This person (the “Meeting Manager”) can be a representative from your company (best) or your champion/sponsor (next best) or designee (next next best).
For Remote Demos done via Microsoft Live meeting, there are often problems with screen resolution that result in the audience computer having scrolls bars present, that must often be moved to be able to see the important parts of the screen. In this case, assign your “Meeting Manager” the task to adjust the scroll bars on the customer side of the meeting, to make sure that the customer is seeing what you want them to see…!
For Remote Demos done via Microsoft Live meeting, there are often problems with screen resolution that result in the audience computer having scrolls bars present, that must often be moved to be able to see the important parts of the screen. In this case, assign your “Meeting Manager” the task to adjust the scroll bars on the customer side of the meeting, to make sure that the customer is seeing what you want them to see…!