While this is certainly obvious, I’m occasionally amused – and sometimes astonished – by vendors who forget to close their Remote Demo meetings (e.g., via WebEx, GoToMeeting, Adobe Connect, etc.) and corresponding phone connections.
Amused – when a vendor forgets to close the session(s) and the collaboration tool window remains open/active.
Astonished – when a vendor forgets and, still sharing his desktop, starts to write email messages about the results of the web meeting! As a customer, it can be very interesting to see how the sales rep describes what a “great” meeting it was and how the “business is in the bag…!” I’ve heard the same with conference calls that remain open and active after the meeting has completed.
For more tips and articles on demonstration effectiveness skills and methods, email me at PCohan@SecondDerivative.com [1] or visit our website at www.SecondDerivative.com [2]. For demo tips, best practices, tools and techniques, join the DemoGurus Community Website at www.DemoGurus.com [3], or the Great Demo! LinkedIn Group, or explore our blog at http://greatdemo.blogspot.com/ [4].