I need your help, thanks for stopping by and dropping a note if you have the answers.
Loyalty programs:
- Do they increase CLTV (customer Life Time value)
In value: does the customer value increases?
If yes, by how much?
1-5%, 5-10, 10-20, 20-30,...
In time: do they stay longer?
If yes, by how much?
1-5%, 5-10, 10-20, 20-30,...
Do they increase customer base by attracting customers from the competition?
Again:
1-5%, 5-10...
Anything you wish to add is welcome and thank you for your very valuable input.