Non-Profit / Associations

N-able Technologies and NTRglobal Deliver Secure Cloud-Based Remote Connectivity to N-able Partners

Integration Offers N-able Customers Instant Secure Unattended Remote Support

Ottawa, Canada, Dallas, Texas – February 8, 2012 – Building on a successful alliance, N-able Technologies®, the global leader in remote monitoring and management (RMM) automation software for managed service providers (MSPs) and IT departments, and NTRglobal, a specialist in cloud-based help desk and ITSM delivery systems, today announced the integration of the NTR Cloud into the award-winning N-central RMM platform.

Through its cloud-based API, NTRglobal enables ISVs to seamlessly integrate its secure remote connectivity technology. By leveraging this flexible interface, N-central now includes NTR Cloud unattended remote control functionality as part of its overall service offering. Available now, the powerful remote desktop module allows support technicians to securely connect to and manage a wide range of remote devices in seconds. It is also proven to reduce support queues, optimize workflow and boost time to repair by 50 percent or more by enabling faster, more effective incident resolution.

“Being able to remotely manage and resolve a client’s IT infrastructure from anywhere at any time in a secure environment provides tangible value that can make MSPs more competitive,” says Gilles Samoun, CEO, NTRglobal. “By integrating the NTR Cloud into the N-central platform, we’re allowing N-able’s MSPs to take advantage of services that deliver even greater security, productivity and cost-savings.”

N-able Technologies President and COO JP Jauvin agrees. “Integrating the NTR Cloud gives N-able’s partners the flexibility and confidence to address a client’s IT concerns or technical issues remotely without hesitation in a secure environment. We see its reliable, fast connectivity and ability to support the strictest regulatory environments as a true win for our customer base.”
A webinar is scheduled for February 15 to highlight N-central’s remote desktop functionality. More information is available on the N-able website.

About NTRglobal
Millions of users worldwide rely on NTRglobal’s modular, cloud-based help desk and ITSM solutions. The NTR Cloud integrates seamlessly with MSPs, enterprise help desks and software partners to deliver global IT management, automation, remote access and support services. Data transfer and storage are protected through the extensive NTRglobal SSL network and ISO 27001-certified data centers located across the Americas, EMEA and Asia Pacific.

For more information about NTRglobal, please visit www.ntrglobal.com. Follow NTRglobal on Twitter at www.twitter.com/NTRglobal and Google+

About N-able Technologies
N-able Technologies is the global leader in remote monitoring and management automation solutions for managed service providers (MSPs) and IT departments. N-able’s award-winning N-central® software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure. N-central features an industry-first freemium model that drives down the cost of remote management and accelerates the mass adoption of managed services. With offices in North America, the United Kingdom, the Netherlands and Australia, N-able is 100% channel-friendly and maintains strategic partnerships with Microsoft, Intel, IBM, CA, Cisco and APC, among others. For more information about N-able Technologies, visit www.n-able.com. Follow N-able on Twitter at www.twitter.com/NableMSP.

Press Contacts

Derik Belair
Vice President of Marketing and Business Development
N-able Technologies dbelair@n-able.com
Office: 613-592-6676 x304
Toll Free: 1-877-655-4689 x304 (U.S./Canada)
00-800-6225-3000 (outside U.S./Canada)

Marie Rourke
Channel PR
WhiteFox Marketing (for N-able Technologies)
marie@whitefoxpr.com
Cell: 1-714-292-2199

Tim Hillison
Vice President of Global Marketing
NTRglobal
thillison@ntrglobal.com
U.S.: 866-459-2543
Office: +34 93 445 0700

Michelle deHaaff

What the Social World Thought of the Susan G. Komen Debacle This Week

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What a week for the Susan G.Komen for the Cure foundation. An organization that I’ve supported for years faced a huge debacle this week related to an issue that has taken center stage in the conservative political debate, Planned Parenthood and providing funds to this organization for breast cancer screening and other related services.

Planned Parenthood is a place where people of all ages can get access to advice and services around women’s health.  When I was a student leader in college we used to raid their condom basket and make them available to students 24×7 and also pull their excellent brochures on everything from STDs to babysitting tips for our students as well.  Planned Parenthood has been a life saver to women who don’t have access to healthcare, providing them with breast, ovarian and other primarily “female” cancer screening. An amazing service in a world where cancer has become an epidemic.

As my sister-in-law (who is 37 with two young kids and who is an UNBELIEVABLE fighter) goes through the trauma of breast cancer, chemotherapy, massive surgery and radiation, I am thankful that other women who might not have the same access to healthcare as she has can get the screening, advice, tools and information needed to catch it early if it’s there.

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Jacob Morgan

Implementing Enterprise 2.0 at the Elizabeth Glaser Pediatric AIDS Foundation Pt 2: Culture and Organizational Structure Shifts

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The first part of this case study on the Glaser Foundation discussing business can be found here.

The Foundation is a non-profit organization dedicated to preventing pediatric HIV infection and eliminating pediatric AIDS through research, advocacy, and prevention, care, and treatment programs.

The Foundation, currently working in 17 countries, was founded in 1988 and experienced significant growth in the last five years, with its employee base increasing from 200 employees in 2006 to over 1,500 in 2011. This was due in part to increased funding from new global health initiatives, such as the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR).

The Foundation is a former client of Chess Media Group. We helped with vendor evaluation, use case development, and definition of business objectives. We spoke with Keith Fleming, IT Manager, and Sara Teitelman, Senior Technical Editor who shared their insights with us.

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Predictive Analytics World San Francisco 2012 Conference Announces Speaker Line-Up

San Francisco, CA – Predictive Analytics World, the business-focused event for predictive analytics professionals, managers and commercial practitioners, today announced the speaker line-up for the March 4-10, 2012 San Francisco, CA Conference (www.pawcon.com/sanfrancisco/2012).

Predictive Analytics World (pawcon.com) is the business-focused event for predictive analytics professionals, managers and commercial practitioners, covering today's commercial deployment of predictive analytics, across industries and across software vendors.

PAW SF promises to once again break records as the biggest cross-vendor predictive analytics event ever. PAW's program is packed with the top predictive analytics experts, practitioners, authors and business thought leaders, including keynote addresses from Piyanka Jain, CEO, Aryng.com, former PayPal Business Analytics Head, and PAW Program Chair Eric Siegel, plus special sessions from industry heavy-weights Andreas Weigend and John Elder.

The event will be held at the San Francisco Marriott Marquis, 55 Fourth Street, San Francisco, California.

PAW's SF 2012 program is the richest and most diverse yet, featuring over 40 sessions across 2 tracks: 1) "All Audiences,” and 2) "Expert/Practitioner " -- so you can witness how predictive analytics is applied by AARP, Alberta Motor Association, Altos Research, Broadspire, CA General Underwriters, CompassLabs, HP, Interclick, Kelley Blue Book, LinkedIn, Major League Baseball, NFL, MLB, and the NBA, Pfizer, Sisters of Mercy Health Systems, Social Media Research Foundation, University of Phoenix, Volunteers of America, Wells Fargo, Yahoo!, YMCA, ZZAlpha, an IT support firm, a sales workforce, real-world examples in financial services emergency response, and true-to-life anecdotes based on miscellaneous enterprise successes, plus insights from projects for Anheuser-Busch, Dept. Homeland Security, and US Postal Service Office of Inspector General.

HOT TOPICS AND ADVANCED METHODS: PAW SF’s agenda covers agile analytics, behavior-based advertising, black box trading, branch location assessment, churn modeling, clinical healthcare, crowdsourcing predictive analytics, cloud analytics, econometric indicators, education, enterprise-wide analytics, forecasting, HR analytics, insurance, list sourcing, non-profits, online marketing, real estate market scoring, risk management, social data, sports analytics, targeting direct marketing, uplift modeling and other innovative applications that benefit organizations in new and creative ways.

TEXT ANALYTICS: Text Analytics World (tawgo.com), co-located with PAW San Francisco the day immediately thereafter, provides reasonable cross-registration options so your breadth of session topics expands to include this rapidly growing field.

WORKSHOPS: PAW also features several full-day pre- and post-conference workshops that complement the core conference program.

Join PAW and access the premier keynotes, sessions, workshops, exposition, expert panel, live demos during "Lab session", networking coffee breaks, reception, birds-of-a-feather lunches, brand-name enterprise leaders, and industry heavyweights in the business.

Read more: Articles and blog entries about PAW can be found at pawcon.com/pressroom.php

View agenda overview: www.predictiveanalyticsworld.com/sanfrancisco/2012/agenda_overview.php

Registration: http://www.predictiveanalyticsworld.com/sanfrancisco/register.php

PAW’s Super Early Bird Registration by December 16th – Save up to $400. You can also take $150 off the Early Bird or the Advance Two Day Pass registration fee with this posting's promotional discount code: CUS150. Save an additional $200 for each additional attendee from the same company registered at the same time.

View the PAW overview video:
www.pawcon.com/newyork/2011/video_about_predictive_analytics_world.php

What is predictive analytics? See the Predictive Analytics Guide:
www.predictiveanalyticsworld.com/guide

If you'd like our informative event updates, sign up at:
www.predictiveanalyticsworld.com/signup-us.php

To sign up for the PAW group on LinkedIn, see:
www.linkedin.com/e/gis/1005097

Follow PAW on Twitter:
http://twitter.com/pawcon/

For inquiries e-mail regsupport@risingmedia.com or call (717) 798-3495.

ALL ANALYTICS EVENTS:
PAW San Francisco: March 4-10, 2012 – www.pawcon.com/sanfrancisco
Text Analytics World SF: March 7, 2012 – www.tawgo.com
PAW Toronto: April 25-26, 2012 – www.predictiveanalyticsworld.com
PAW Chicago: June 25-26, 2012 - www.predictiveanalyticsworld.com
PAW Videos: Available on-demand – www.pawcon.com/video

Colin Shaw

High Tech Museums

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Social media is literally altering the landscape for non-profit and membership-based organizations. Mobile applications sponsored by such organizations allow customers to exchange opinions of and responses to collections. Used in this way, social media promotes collaboration and discussion, but it also helps organizations track their constituents and their involvement. By extension, this helps track fundraising efforts, demographics, membership levels, membership directories, volunteering and communications with individuals.

At the Smithsonian, for example, mobile users can participate in “Leaf Snap” from the comfort of their homes or from within the museum. Mobile technology enhances the visitor experience to the museum visitor and those who are unable to visit the museum.

Leaf Snap is an exciting app because users can take photographs of leaves with their smartphones, identify trees from a vast database and then upload these to a central location, automatically tagged with GPS coordinates. Researchers develop a better picture of the distribution of species across the region while app users sharpen their skills and knowledge by identifying trees in an engaging way. Leaf Snap opens the doors of the Smithsonian to anyone on the eastern seaboard with a smartphone – and it lets enthusiasts take part in the research that drives the museum’s overall vision.

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eGain named to Software Magazine’s 29th Annual Software 500

Software Magazine ranks eGain as one of the world’s largest software companies for the ninth straight year

Mountain View, CA (October 13, 2011): eGain ( NASDAQ: EGAN), the leading provider of cloud and on-site customer interaction hub software, today announced its inclusion in Software Magazine’s Software 500 ranking of the world’s largest software and service providers, now in its 29th year.

“The 2011 Software 500 results show that revenue growth in the software and services industry was healthy, with total Software 500 revenue of $541.5 billion worldwide for 2010, representing approximately 10 percent growth from the previous year’s list,” said John P Desmond, editor of Software Magazine and Softwaremag.com.

“The Software 500 helps CIOs, senior IT managers, and IT staff research and create the short list of business partners,” Desmond said. “It is a quick reference of vendor viability. And the online version, to be posted soon at www.softwaremag.com, is searchable by category, making it what we call the online catalog to enterprise software.”

“As consumers go social and mobile, businesses are struggling to consistently manage interactions across the customer lifecycle,” said Ashu Roy, eGain Chairman and CEO. “Our Customer Interaction Hub platform enables businesses to deliver differentiated and consistent customer experiences across the web, social, and phone. We are pleased to be in the Software 500 list for the ninth straight year.”

The Software 500 is a revenue-based ranking of the world’s largest software and services suppliers, targeting medium to large enterprises, their IT professionals, software developers, and business managers involved in software and services purchasing.

Some 27 percent of the 2011 Software 500 companies are privately held. More than 100 companies are on the list in 2011 for the first time, a reflection of the dynamic nature of the industry.

Go to www.softwaremag.com/register to subscribe to be among the first to see the 2011 Software 500. It is being released first in the digital publication, to be distributed in late September.

The ranking is based on total worldwide software and services revenue for 2010. This includes revenue from software licenses, maintenance and support, training, and software-related services and consulting. Suppliers are not ranked on their total corporate revenue, since many have other lines of business, such as hardware. The financial information was gathered by a survey prepared by King Content Co. and posted at www.softwaremag.com, as well as from public documents.

About Digital Software Magazine and Softwaremag.com
Digital Software Magazine, the Software Decision Journal, has been a brand name in the high-tech industry for more than 35 years. Softwaremag.com, its Web counterpart, is the online catalog to enterprise software and the home of the Software 500 ranking of the world’s largest software and services companies. Software Magazine and Softwaremag.com are owned and operated by King Content Co.

About eGain
eGain (NASDAQ: EGAN) is the leading provider of cloud and on-premise customer interaction software for sales and service. For over a decade, eGain solutions have helped improve customer experience, grow sales, and optimize service processes across the web, social, and phone channels. Hundreds of global enterprises rely on eGain to transform fragmented sales engagement and customer service operations into unified Customer Interaction Hubs (CIHs). To find out more about eGain products, visit http://www.egain.com/products/index.asp

Headquartered in Mountain View, California, eGain has operating presence in North America, EMEA and APAC. To learn more about us, visit www.eGain.com or call our offices: +1-800-821-4358 (US), +44-(0)-1753-464646 (EMEA), or +91-(0)-20-6608-9200 (APAC). Also, follow us on Twitter at http://twitter.com/egain and Facebook at http://facebook.com/egain

eGain contact:
Jamie Abayan
Phone: 650-230-7532
Email: jabayan@egain.com

Software 500 contact:
Tracy Kunichika
Software 500 Project Leader
Email: Tracyk@softwaremag.com

New GD400 Rugged Handheld Computer Narrows Divide Between SmartPhones And Full-Sized Computers

Improving worker productivity, the eight-ounce GD400 handheld enables mobile professionals to scan bar codes, receive work assignments, check email, communicate with the office and send pictures, videos and text messages, easily and efficiently.

SUNRISE, Fla.--General Dynamics Itronix introduces the GD400 rugged handheld computer, designed for mobile professionals whose jobs range from ensuring the public s safety and working inside warehouses to maintaining utilities. Weighing less than eight ounces, the sleek GD400 handheld is equipped with ultra-sensitive GPS, a barcode scanner/imager, a high-resolution camera with flash and a daylight-viewable, water resistant touch-screen screen display.

"Using the GD400, utilities, law enforcement or any mobile enterprise can immediately improve business operations, increase worker productivity and reduce costs," said Mark Johnston, director of Strategic Computing Solutions of General Dynamics Itronix. "By combining robust computing with cell phone-like functionality, the GD400 bridges the communications and computing gap between notebook computers and commercial cell phones."

The GD400 hosts the Windows® Embedded Handheld 6.5 operating system that integrates quickly and easily with enterprise operations and IT networks. General Dynamics Itronix also offers service and support to ensure a smooth transition of the GD400 into business operations. The GD400 is IP54 certified against dust and water intrusion and built to withstand multiple drops onto concrete. It is powered by a high-performance ARM Cortex!"-A8 processor that comes with NEON!" multimedia technology, accelerating the transmission of multimedia and large data files across WiFi and wireless wide area networks.

Key features of the GD400 include:
- Ergonomic design for simple one-hand operation
- Eight-hour battery life
- 3.7 inch color, touch-screen display
- 3.2 mega-pixel auto-focus camera with flash
- Digital compass
- Bluetooth®, 802.11 a/b/g/n, cellular network connectivity

Available with a number of accessories, the General Dynamics Itronix GD400 list price starts at $1,829.

For a complete list of features, benefits and specifications, please visit www.gd-itronix.com/GD400. To speak to a sales representative or to order a GD400, call 1-800-441-1309.

General Dynamics Itronix is a leading developer of wireless, rugged computing solutions for mobile workers, offering a full range of field computing systems including full-sized laptops, ultra-mobile notebook PCs and tablet PCs. Additional information is available at www.gd-itronix.com.

General Dynamics Itronix is part of General Dynamics C4 Systems, a business unit of General Dynamics (NYSE: GD). Information about General Dynamics is available online at www.generaldynamics.com.

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Note to editors: images available for download at www.gd-itronix.com/GD400images
Related topics: rugged handheld, handheld PC, ultra portable, ultra mobile, mobile computing, UMPC

Diamond Point International Becomes Premiere GridstorePartner To Offer Scale-Out NAS Storage For SMB Customers At Half The Cost Of Standalone NAS

Military, Manufacturing and Education Storage Value Added Reseller Expands Product Line to Deliver Enterprise-Class NAS Solutions with Gridstore to Eliminate Risk, Cost and Complexity of Silo-Based NAS

Mountain View, CA. – Gridstore™, the leader in scale-out NAS solutions for the SMB market, and Diamond Point International, a UK-based storage reseller, today announced that Diamond Point has joined the Gridstore Partner Program as a premiere partner and value added distributor (VAD). As an authorized Gridstore partner, Diamond Point now has a highly scalable NAS offering at half the price of traditional, silo-based NAS storage for its military, manufacturing and education customers.

The Diamond Point partnership with Gridstore enables the UK-based value added distributor to successfully capitalize on the expansive storage opportunity in the military, manufacturing, education and (SMB) markets. With access to innovative partner support programs and the Gridstore Scale-out NAS solution, Diamond Point is able to achieve a powerful NAS storage grid for its channel partners and customers that eliminates storage sprawl and multiple single points of failure. The Gridstore Scale-out NAS solution is designed to eliminate the risk, cost and complexity of silo-based storage with a simple, scalable offering that is based on a “Pay as you Grow” pricing model which eliminates the need to overprovision costly storage resources.

“Gridstore is changing the dynamics of scale-out NAS for the SMB market much like Equallogic did for iSCSI,” said Frank Sutton, director, Diamond Point. “This solution gives us a very turnkey, enterprise-class NAS product for our customers and is a no brainer for both VARs and systems integrators we support. It’s a win-win for everyone.”

“Diamond Point has a huge footprint in the UK market and is a leader in providing the channel and system integrators with best-of-breedsolutions,” said Kelly Murphy, CEO, Gridstore. “The Gridstore Scale-out NAS solution gives our mutual customers a turnkey, scalable, high performance storage solution that meets their 24 x 7 business demands for reliability and availability - while eliminating the need to over provision costly storage resources.”

The Gridstore Partner Program
Gridstore supports its NASg solution with a comprehensive partner program to fuel its partners’ success throughout the entire customer lifecycle. The Gridstore Partner Program has been designed to offer end-to-end support for MSPs and VARs looking to drive increased revenues by capitalizing on the increasing SMB customer demand for high availability storage solutions. Members of the Gridstore Partner Program receive innovative marketing and financialinitiatives including resources, tools and support for prospecting, recruiting, activating and growing new clients. Components of the program include deal registration and protection, co-funded demand generation opportunities and professional services. For more information, please visit: http://gridstore.com/partners.html.

Tweet this: @Gridstore Announces Diamond Point International as Premiere Gridstore Partner

Follow Gridstore on Twitter at http://twitter.com/gridstore

About Diamond Point International
Diamond Point International, part of an international group, has been established in the UK since 1983 and has been at the forefront of industrial computing technology, servicing a mix of OEMs and system integrators. Diamond Point is committed to the Open Systems philosophy and has maintained a portfolio of standards based products, both de facto and formally IEEE recognized. The company offers a prompt quality Technical Support service across all its products. Its engineering department integrates both hardware and software products, thereby offering total system solutions as required by our customers. For more information, please visit: http://www.dpie.com.

About Gridstore
Gridstore is the innovation leader in scale-out Network Attached Storage (NAS) products. The Gridstore NASg solution provides unlimited storage capacity and reliability at a fraction of the cost of traditional storage solutions. NASg is designed for small-to-mid-sized businesses and Managed Service Providers who struggle with the risk, cost and complexity of storage sprawl and who need enterprise class storage without the cost and complexity. Founded in 2007, Gridstore is headquartered in Mountain View, Calif. and has development facilities inDublin, Ireland. For more information, please visit: http://www.gridstore.com.

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Media Contact:
Sabrina Sanchez
Ventana Public Relations
(540) 253-5060
sabrina.sanchez@ventanapr.com

Acosta Sales & Marketing Automates Migration From SharePoint 2003 To 2007 With Zero Downtime With Metalogix

Leading Sales and Marketing Agency Takes the Pain Out of Their SharePoint Migration Project with Metalogix Migration Manager for SharePoint

WASHINGTON, DC, – Metalogix Software, the leading provider in content lifecycle management (CLM) solutions for Microsoft® SharePoint®, Exchange®, and legacy environments, announced today that Acosta Sales & Marketing (Acosta) has successfully migrated from SharePoint 2003 to 2007 with Metalogix Migration Manager for SharePoint with zero downtime or disruption to its business. Metalogix Migration Manager for SharePoint uses a familiar copy-and-paste-style user interface so Acosta can easily optimize its data before migrating it. They can also migrate at their own pace while maintaining full fidelity and preserving views, version chains, metadata and user-edit information.

Acosta has grown from a local food broker to become the leading outsourced sales and marketing agency serving consumer packaged goods companies and retailers across North America. With this rapid growth, the company had several hundred gigabytes of document files and found that theyneeded to use many of the advanced features in SharePoint 2003 to manage them. But, when it came time to migrate to SharePoint 2007, moving the data they were using in the earlier version was problematic. The Acosta team began to evaluate third-party SharePoint migration solutions to help automate their migrationprocess, but found that few offered the ease of use and features it discovered in the Metalogix Migration Manager for SharePoint solution.

“Our options were to do the migration manually, or leverage a solution that only handled a fraction of the content. Neither approach was viable for us because they invited risk of lost data and business disruption to our collaboration environment,” said John Morales, collaboration technology manager and platform support services, Acosta Sales & Marketing. “The Metalogix solution was very successful in handling the more advanced parts of our SharePoint content migration and we just felt at ease with Metalogix. The implementation and deployment of the product is dead simple. We deployed it in our production environment in a matter of minutes with absolutely no downtime.”

Acosta uses Metalogix Migration Manager for SharePoint as a core component of its SharePoint management process. The company finds the product to be a tremendous productivity saver, making what was once a time consuming and error ridden task of migrating their SharePoint data, painless and error free.

“Working with innovative firms like Acosta is a real win/win and we are pleased to work with firms that want to implement advanced SharePoint management solutions that enhance and add value to their existing and future content management practices,” said Steven Murphy, CEO of Metalogix. “Acosta had such a positive and easy experience migrating from SharePoint 2003 to 2007 with Migration Manager for SharePoint that they have come back to us to migrate to SharePoint 2010. We strive to offer the most advanced functionality and user-friendly migration solutions in the market that make even the most tedious tasks effortless–all without disruption or downtime for our customers.”

Metalogix Migration Manager for SharePoint

Metalogix Migration Manager for SharePoint (formerly SharePoint Site Migration Manager) is the industry’s de facto standard for upgrading, consolidating, reorganizing and transforming SharePoint environments. Whether your organization is moving content to Office 365; upgrading from SharePoint 2003 or 2007 to SharePoint 2010; moving between SharePoint servers; managing a hybrid cloud environment, or managing the ongoing organization of your SharePoint content, Migration Manager for SharePoint is an easy-to-use and convenient way of managing the lifecycle of your SharePoint data. Using a familiar copy-and-paste-style user interface, Metalogix Migration Manager enables users to quickly migrate content silos to a common SharePoint system. All data libraries, lists, web parts and permissions can be moved while preserving views, version chains, metadata and user-edit information. Furthermore, customers can use Migration Manager for SharePoint – File Share Edition, to easily migrate large repositories of files to Office 365. Metalogix Migration Manager for SharePoint is the only migration product to pass Microsoft SharePoint Online Code Analysis Framework (MSOCAF) testing and be deployed by customers in Microsoft data centers for Office 365 and BPOS.

Tweet this: @AcostaSales automates migration from #SharePoint 2003 to 2007 with zero downtime using @Metalogix http://bit.ly/qhajDB

Follow Metalogix at http://www.twitter.com/metalogix

About Acosta Sales & Marketing

Acosta Sales & Marketing is the sales and marketing powerhouse behind thousands of the biggest brands you see every day, with aclient roster that includes the majority of #1 and #2 brands sold in most grocery stores. With more than 80 years of experience, Acosta provides a range of outsourced sales, marketing and retail merchandising services to effectively move products off shelves and into shoppers’ baskets, ensuring clients are achieving their true sales potential. Acosta is based in Jacksonville, Fla., with approximately 20,000 associates in 65 offices throughout the United States and Canada. For more information, visit www.acosta.com.

About Metalogix

Metalogix is a leading provider of content lifecycle management solutions for Microsoft SharePoint 2010, Microsoft Exchange, andlegacy enterprise content environments. We enable organizations to scale and cost-effectively manage, migrate, store, archive and protect enterprise content whether on-premises or in the cloud. The company is a Microsoft Gold Certified Partner, privately held, and backed by Insight Venture Partners and Bessemer Venture Partners. For more information, please visit: http://www.metalogix.com.

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Metalogix, and the Metalogix logo are trademarks of Metalogix Software. All other product and company names herein may be trademarks of their respective owners.

Media Contact:

Sabrina Sanchez
Ventana Public Relations for Metalogix
(540) 253-5060
sabrina.sanchez@ventanapr.com

Utah Transit Authority Relies on Nexsan Assureon for Automated Data Archiving and Disaster Recovery

Expansive Public Transportation Agency Reduces its Backup Window Using Secure Online Archiving Solution from Nexsan

THOUSAND OAKS, Calif., -- Nexsan®, a leading independent provider of disk-based storage systems, today announced that the Utah Transit Authority (UTA) has selected the Nexsan Assureon® to improve its object storage archive, assure regulatory compliance and seamlessly support its disaster recovery strategy. Using Assureon from Nexsan, UTA has dramatically reduced its backup window from five days to one while improving the overall performance, integrity and availability of its data, video archives, and CAD drawing archives.

UTA operates a public transportation system throughout the Wasatch Front of Utah. Transportation includes fixed route buses, express buses, ski buses, three light rail lines (TRAX), and a commuter rail line (FrontRunner) that travels from Salt Lake City to Peasant View, north of Ogden. Its main operations are based in Salt Lake City.

As with most public transportation agencies, a large volume of the data UTA must protect comes from video surveillance of the stations and vehicles it operates. Literally mountains of surveillance video can be captured every day. This combined with heavy operational usage of unstructured data was creating volumes of data that UTA needed to efficiently and effectively archive to meet compliance and regulatory requirements.

Initially, UTA utilized the Assureon secure archive to protect its archived email, scanned documents and departmental/user files produced by UTA’s ~2,000 employees. Assureon provides efficient and secure protection of unstructured data compared to the traditional backup of the same files over and over that UTA performed prior to Assureon. Now UTA protects files from day one within Assureon where they are efficiently stored for simplified recovery and assured protection. In addition, Assureon periodically audits data for file integrity and availability throughout the life of the stored data.

UTA turned to its trusted solution provider, Ramsys Computer for a solution. “UTA’s data growth was having a tremendous impact on their backup window,” said Kirby Park, President, Ramsys Computer. “It was taking them five days to perform a full backup. They needed to find a solution that could dramatically reduce the backup window without requiring heavy time investments or complex management. That’s when we recommended Nexsan Assureon. It would provide the ability to separate the backup and archive streams for the enhanced performance and optimization needed to support remote replication while scaling to multiple petabytes to meet storage requirements.”

Ramsys Computer used a replicated Nexsan Assureon system to build a tiered storage solution. The replicated Assureon system was deployed at two separate sites within nine miles of each other and connected with a fiber optic IP network for disaster recovery. UTA also deployed multiple Nexsan SASBeast® storage systems with a combination of SAS and SATA drives

“I was impressed by the Nexsan Assureon solution delivered by Ramsys,” said John Jones, Desktop and Systems Supervisor, UTA. “We found significant value in the features and were even more surprised by the price. It was a fraction of that charged by other system vendors. With Assureon we reduced our backup window and significantly improved our overall storage efficiency. It has proven to be a very capable storage archive, both simple and reliable. You just set it and forget it.”

Part of the Nexsan Flexible Storage Platform™ of products, Assureon is a secure online archive that is ideal for storage optimization, regulatory and corporate compliance, and long-term archiving. For storage optimization, Assureon offloads primary storage to free up space for active data and thereby reduces the size, time and costs of monthly full backups by completely eliminating the unstructured datasets from the backup stream. For UTA, the existing backup environment was sufficient once Assureon moved the unstructured data sets from the backup stream to the archive stream. For regulatory and corporate compliance, Assureon complies with governmental regulatory requirements including HIPPA, SOX and SEC-17 and simplifies the enforcement of company data retention, privacy and protection policies. Ultimately, Assureon delivers reliability, efficiency, and ease of management UTA needs for its archiving processes.

“Organizations that rely on Assureon often see immediate results in terms of storage optimization and performance,” said Victoria Grey, Senior Vice President, Marketing, Nexsan. “But often of even greater value is the solution’s long term scalability, support for compliance regulations and absolute data integrity. Assureon delivers multiple value propositions for end-to-end data protection by providing archiving, disaster recovery and replication in a single solution that seamlessly integrate into UTA’s existing environment.”

About Nexsan
Nexsan® is a leading independent provider of disk-based storage systems purpose-built and priced for the mid-market, offering industry-leading reliability, space and power efficiency. Nexsan storage systems provide scalability, integrity and security for growing volumes of unstructured data and are ideal for virtual storage, data protection, secure online archiving, bulk and cloud storage applications. Overcoming the challenges of traditional storage, Nexsan delivers a different kind of storage experience with easy-to-use, efficient and enterprise-class solutions that reduce the complexity and cost of storage. Nexsan delivers its storage systems through a select global partner ecosystem of solution providers, OEMs and system integrators. Nexsan is based in Thousand Oaks, Calif. For more information, visit the company’s website at www.nexsan.com.

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For more information about Nexsan’s products and solutions, visit www.nexsan.com

Nexsan is a registered trademark of Nexsan Corporation. All other product or company names mentioned herein are trademarks or registered trademarks of their respective owners.

Media Contact:
Sabrina Sanchez
Ventana Public Relations
(540) 253-5060
sabrina.sanchez@ventanapr.com

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Drive customer loyalty, empower support teams, and reduce costs. Get social.

[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).

Global Customer Experience Management (CEM) Certification Program

[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

10 Steps to a Single Customer View

Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.

Featured Links

Salesforce CRM

The leader in customer relationship management and cloud computing.

Strategic Roadmap for Digital Marketing

Free e-book (no reg required). 15 articles by digital marketing thought leaders.

CEM Training and Certification

Patent-pending methodologies combine the art and science of Customer Experience Management.

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