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Apr. 28, 2008
Xactly Changes the Game in Sales Performance Visibility With On-Demand AnalyticsXactly Analytics stands out as market’s first on-demand application enabling visibility into reliable post-sales data to better measure and maximize sales performance SAN JOSE, Calif.—April 28, 2008—Radically changing the game for sales-related analytics, Xactly Corporation, the leader in on-demand sales performance management, today announced Xactly Analytics, the market’s first on-demand application to deliver rich analytics capabilities on top of comprehensive and reliable post-sales data. Xactly Analytics is revolutionary in bringing together all the data necessary for ongoing visibility and meaningful analysis of an organization’s commissions spend, selling patterns, sales rep and team performance, product performance, and sales plan effectiveness to enhance business strategies and maximize sales performance. “In the world of on-demand applications, analytics capabilities typically are not robust. Xactly Analytics delivers rich analytic capabilities on top of post-sales data, and provides a real differentiator for their offering,” said Henry Morris, senior vice president, Worldwide Software and Services Research, IDC. “By pairing Xactly Analytics with the company’s existing open APIs to effectively aggregate data, as well as its modeling capabilities allowing companies to simulate compensation scenarios, Xactly now offers a powerful end-to-end on-demand solution for Sales Performance Management.” Post-sales data—including factual data on what was sold, by whom, through what channels, at what price and how each sale was compensated—is the most accurate source of information for measuring sales performance. But until now, this information has been fragmented across multiple, difficult-to-access backend systems, including systems for order entry, HR, pricing and products. Xactly’s flagship Xactly Incent sales compensation management application, however, aggregates this information and more into a single, secure on-demand repository as part of the process of accurately calculating a customer’s incentive compensation. Xactly Analytics taps into this unique set of post-sales data to power pre-built analytics, metrics, ad-hoc reporting, and Web-based executive dashboards and scorecards targeted to the sales performance analysis needs of sales and finance management. “Xactly Analytics is core to our vision for on-demand sales performance management. Numerous business processes are dependent on the reliable, post-sales data we bring together from managing a company’s incentive compensation—from strategic selling to price management to quota and territory management,” said Karen Steele, vice president of marketing, Xactly. “In what we view as nothing less than a paradigm shift for analytic offerings, Xactly combines a rich data set integrated transparently behind the scenes and used to calculate commissions, an analytical data model optimized for sales performance management, and robust analytical tools and pre-defined metrics delivered on-demand through a true, multi-tenant architecture. It leverages data you can trust, thereby delivering insights you can trust—and it’s all in the hands of the business user, requiring no intervention from IT.” Added Steele, “The delivery of Xactly Analytics represents a significant step along our aggressive roadmap for delivering comprehensive on-demand functionality for total sales performance management.” Xactly Analytics is a fully on-demand, Web-based application delivering a complete range of data exploration and analysis capabilities that would ordinarily require significant time and IT resources to develop. Xactly Analytics provides unified, authoritative views of key sales performance management metrics, including sales incentive analysis, product performance analysis, and sales performance analysis by sales team, product or region. It includes automated data-workflow processes that transform and aggregate business data brought together by Xactly Incent to provide executives, sales managers and finance managers with better visibility into incentive spend that has not previously been possible with traditional Incentive Compensation Management (ICM) products. As a pure on-demand SaaS application, Xactly Analytics requires no costly set-up or lengthy deployment time. As soon as a subscription is acquired, customers’ data residing within Xactly Incent is aggregated and made available through pre-built dashboards and reports. In forthcoming releases later this year, Xactly Analytics will also leverage data from external sources, such as sales pipeline and expense management systems, to enable an even wider range of analysis, building upon incentive spend analytics with metrics on cost of sales, margin and profitability. “Xactly Analytics can help free our sales and finance management from having to laboriously chase down sales performance metrics currently buried in spreadsheets or locked up in IT-controlled systems—and that is truly game-changing,” said Erik Fike, field sales operations, NetQoS. “We believe having the ability at our fingertips to gain insights into our sales performance—on-demand, around the clock, and based on factual post-sales data—will be an incalculable advantage over having to only rely on pre-sales data to drive sales performance.” Availability About Xactly Corporation # # # MarketPlace Customer Service as a Differentiator: The Road to Excellence at Overstock.com Companies are beginning to realize they don’t have the option of ignoring the quality of their customer’s experiences. Overstock.com realized that customers want service that is excellent, regardless of which channel is used. But they had to overcome some serious obstacles on the road to excellence. Read their story. New Research Report: Customer Experience Maturity Monitor Discover the five levels of customer experience maturity, ranging from Limited Capability to Experiential Master. Find out where your company stands, and explore what it takes to move from the base level to the peak. Download free research report here. Selling the "New Consumer" with Smart Conversations, Not Blind Automation Learn how to engage your customers in a great cross-channel conversation that will set your company apart. CustomerThink founder/CEO Bob Thompson reveals his latest research on the multi-channel buying experience, and Lisa Abbott of Genesys explains how to solve cross-channel challenge. 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This 2-day course applies CEM essentials, strategies and methodologies on Marketing, Sales and Services; provides a framework with relevant guiding principles and tools for designing the best experience to your customers. Featured Links
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