Verint Witness Actionable Solutions Announces Portuguese Language Version of Award-Winning Impact 360 Speech Analytics Software

New Localized Solution Helps Brazilian Contact Centers Automatically Surface
Emerging Trends, Product, Service and Performance Issues

CONAREC 2009

Hotel Transamerica, Sao Paulo, Brazil

Booth #4

SÃO PAULO, BRAZIL and MELVILLE, N.Y., September 16, 2009 – Verint® Systems
Inc., a leading global provider of analytics software-based solutions for
workforce-enterprise optimization and security, today announced the new
Portuguese language version of its award-winning Impact 360® Speech
Analytics software from Verint® Witness Actionable Solutions®.

Further reinforcing the company’s ongoing commitment to and investment in
the expanding Brazilian market, the company will profile the
patent-protected Impact 360 Speech Analytics—along with its full Impact 360
Workforce Optimization suite—during this week’s CONAREC conference and expo
taking place September 16-17 at Hotel Transamerica. As the leader in
analytics-driven Workforce Optimization (WFO) software, Verint will unveil
its latest product enhancements and profile best practice customer case
studies, as well as deliver in-depth demonstrations of the solution set.

Impact 360 Speech Analytics provides key insights and actionable
intelligence from companies’ customer interaction recordings. Leveraging
the software, organizations can automatically surface emerging trends; key
product, service and performance issues; and the root causes resulting in
customer frustration and rising call volumes into the contact center—all
without listening to hundreds and thousands of calls.

Impact 360 Speech Analytics leverages the patent-pending feature of both
phonetics and LVCSR recognition—the best combination of both speed and
accuracy—adding meaning and context to every word and phrase identified in
every call processed. In addition to searching an unlimited number of terms
and phrase combinations in structured and unstructured data, it uniquely
processes, retains and mines the entire content of calls, not just the
keywords and phrases that users know to search for.

“Truly understanding why problems occur, and the drivers that result in
calls to a company’s contact center in the first place, are fundamental to
knowing how to fix them,” explains Diego Gomez, vice president, CALA, Verint
Witness Actionable Solutions. “We’re delighted to be bringing the local
language version of Impact 360 Speech Analytics to the Brazilian market,
supporting contact center operations large and small in their ability to not
only gain vital customer intelligence, but know what actions to take from
it.”

With Impact 360 Speech Analytics, organizations can identify market
opportunities and competitive influences, while surfacing trends that might
otherwise go undetected. The software also can proactively identify call
drivers—along with the related product, process and service issues that
often originate in areas outside the contact center, such as back-office
functions—making that business intelligence available enterprise-wide.

For more information about Verint Witness Actionable Solutions, visit Booth
4 during CONAREC or www.verint.com.br.

About Verint Witness Actionable Solutions
Verint® Witness Actionable Solutions® is the leader in analytics-driven
workforce optimization software and services. Its solutions are designed to
help organizations capture customer intelligence, uncover business trends,
discover the root cause of employee and customer behavior, and optimize the
customer experience. From contact centers to remote office, branch and
back-office operations, its award-winning, next-generation Impact 360®
Workforce Optimization suite is the industry’s most unified solution
set—featuring quality monitoring and recording, workforce management, speech
and data analytics, customer feedback surveys, performance management,
eLearning and coaching. Impact 360 helps improve the entire customer
service delivery network, powering the right decisions to help ensure
service excellence and transform organizations into customer-centric
enterprises.

About Verint Systems Inc.
Verint® Systems Inc. (VRNT.PK), headquartered in Melville, New York, is a
leading provider of Actionable Intelligence® solutions for an optimized
enterprise and a safer world. Today, more than 10,000 organizations in over
150 countries rely on Verint solutions to perform more effectively, build
competitive advantage and enhance the security of people, facilities and
infrastructure. Visit us at our website
www.verint.com.

This press release contains "forward-looking statements" within the meaning
of the Private Securities Litigation Reform Act of 1995, including
statements regarding expectations, predictions, views, opportunities, plans,
strategies, beliefs, and statements of similar effect relating to Verint
Systems Inc. These forward-looking statements are not guarantees of future
performance and they are based on management's expectations that involve a
number of risks and uncertainties, any of which could cause actual results
to differ materially from those expressed in or implied by the
forward-looking statements. For a detailed discussion of these risk factors,
see the Company's Current Report on Form 8-K filed with the Securities and
Exchange Commission on September 10, 2007, as supplemented by our Current
Reports on Form 8-K filed on November 5, 2007, January 16, 2008, and April
9, 2008 and the Form NT-10Q filed on September 9, 2009. The forward-looking
statements contained in this press release are made as of the date of this
press release and, except as required by law, the Company assumes no
obligation to update or revise them or to provide reasons why actual results
may differ.

VERINT, the VERINT logo, ACTIONABLE INTELLIGENCE, POWERING ACTIONABLE
INTELLIGENCE, WITNESS ACTIONABLE SOLUTIONS, STAR-GATE, RELIANT, VANTAGE,
X-TRACT, NEXTIVA, EDGEVR, ULTRA, AUDIOLOG, WITNESS, the WITNESS logo, IMPACT
360, the IMPACT 360 logo, IMPROVE EVERYTHING, EQUALITY, CONTACTSTORE,
EYRETEL, BLUE PUMPKIN SOFTWARE, BLUE PUMPKIN, the BLUE PUMPKIN logo,
EXAMETRIC and the EXAMETRIC logo, CLICK2STAFF, STAFFSMART, AMAE SOFTWARE and
the AMAE logo are trademarks and registered trademarks of Verint Systems
Inc. Other trademarks mentioned are the property of their respective owners.

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