Sawfish Customizes SalesFlow for Training Companies

Issued on behalf of and with the approval of SAWFISH SOFTWARE LTD

NEWS RELEASE

Sawfish Software has launched a best-practice software solution designed to assist training organisations in delivering the highest levels of customer service.

Sawfish Software has customised its SalesFlow software, a customer relationship management (CRM) tool, to suit the requirements of training organisations. The software has been developed with the input and experience of a number of training organisations.

Research and development has shown that training organisations receive a high number of leads, from both individuals and companies. The expectation is often that the requested information will be delivered within a limited amount of time. Sawfish Software has developed its SalesFlow programme to provide a variety of workflow options that cater for the different sources from which leads come and the different responses required.

Steve Hull, chief executive of Sawfish Software Ltd, said: “There are a number of specific requirements for sales organisations. They receive a high number of leads and it is important to distribute the appropriate information quickly – if a lead languishes in the system it is possible that the business could go elsewhere.

“SalesFlow gives the companies invaluable ongoing information about each lead. This could, for instance, enable up-selling or cross-selling as courses can often be followed up with further training at a later date. SalesFlow is designed to deliver the very best CRM at every stage of the company/ customer relationship.”
ENDS

Editors’ Notes: For more information, visit www.salesflow.com.

0 comments »

Post new comment

The content of this field is kept private and will not be shown publicly.
CAPTCHA

No spam permitted! Moderator reviews ALL content before publication to ensure compliance with the CustomerThink terms of use.

To block automated spam submissions, please answer this question.

Image CAPTCHA
Enter the characters shown in the image.

MarketPlace

Drive customer loyalty, empower support teams, and reduce costs. Get social.

[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).

Global Customer Experience Management (CEM) Certification Program

[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

10 Steps to a Single Customer View

Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.

Featured Links

Salesforce CRM

The leader in customer relationship management and cloud computing.

Strategic Roadmap for Digital Marketing

Free e-book (no reg required). 15 articles by digital marketing thought leaders.

CEM Training and Certification

Patent-pending methodologies combine the art and science of Customer Experience Management.

Get your event or resource listed in the MarketPlace, reaching 200,000 business leaders monthly.
For more information, contact CustomerThink advertising sales.