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Dec. 05, 2007
Sage SalesLogix V7.2 Receives Product of the Year Award From Customer Interaction Solutions MagazineScottsdale, Ariz. – December 5, 2007 – Sage Software announced today that Technology Marketing Corporation (TMC®)’s Customer Interaction Solutions® magazine (www.cismag.com) has named Sage SalesLogix v7.2 a 2007 Product of the Year Award winner. TMC editors recently issued their award evaluation results citing Sage Software for vendor vision, leadership and attention to product detail. “The release of Sage SalesLogix v7.2 earlier this year marked the product’s tenth anniversary and introduced significant customization, mobility and Web client advancements that are changing the way our customers can offer a unique buying experience to their customers," said David van Toor, senior vice president and general manager for Sage CRM Solutions. "This award is a result of all the effort our product engineers, Sage CRM Solutions business partners, and customers have put into making Sage SalesLogix the most functional and flexible CRM system available." The 10th Annual Product of the Year Award winners will be featured in the January 2008 issue of Customer Interaction Solutions magazine. “Sage Software has proven they are committed to quality and excellence in solutions that benefit the contact center experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative Sage CRM Solutions in the future,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. “For 10 years, Customer Interaction Solutions magazine has been recognizing companies that have demonstrated excellence in technological advancement and application refinements.” Sage SalesLogix Sage SalesLogix is a full-featured, multi-client CRM solution that provides users with sales force automation (SFA), customer service and support, and marketing capabilities, as well as interactive dashboard and reporting functionality. Sage SalesLogix enables rich customization capabilities, high levels of end-user adoption and low total cost of ownership across all deployment methods. Optional mobility and business analytics tools are also available. For more details, visit www.sagecrmsolutions.com or call 800-643-6400. About Customer Interaction Solutions About TMC About Sage Software ### © 2007 Sage Software, Inc. All rights reserved. All other brands are trademarks of their respective companies. MarketPlace Customer Service as a Differentiator: The Road to Excellence at Overstock.com Companies are beginning to realize they don’t have the option of ignoring the quality of their customer’s experiences. Overstock.com realized that customers want service that is excellent, regardless of which channel is used. But they had to overcome some serious obstacles on the road to excellence. Read their story. New Research Report: Customer Experience Maturity Monitor Discover the five levels of customer experience maturity, ranging from Limited Capability to Experiential Master. Find out where your company stands, and explore what it takes to move from the base level to the peak. Download free research report here. Selling the "New Consumer" with Smart Conversations, Not Blind Automation Learn how to engage your customers in a great cross-channel conversation that will set your company apart. CustomerThink founder/CEO Bob Thompson reveals his latest research on the multi-channel buying experience, and Lisa Abbott of Genesys explains how to solve cross-channel challenge. Four Strategies to Shift Your Support Center from Surviving to Thriving With an economic upturn on the horizon, it's time to focus on how to gain a sustainable competitive edge. In this webinar, contact center guru Bill Price reveals how to improve the customer experience, reduce operational costs and retain top technical talent. TCE (Total Customer Experience) Model Building e-Workshop for Financial Services Providers [August 27, 09:00-10:30 GMT] This program is designed to help Marketing, Sales and Service Executives of Financial Services Providers to build a TCE model to monitor, manage, and enhance the total customer experience across multiple channels and touch-points throughout the whole customer lifecycle. Global Customer Experience Management Certification Program [Sep. 30-Oct. 1, Paris] Learn cutting-edge CEM methods from a team of international gurus. This 2-day course applies CEM essentials, strategies and methodologies on Marketing, Sales and Services; provides a framework with relevant guiding principles and tools for designing the best experience to your customers. Featured Links
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