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Jun. 19, 2007
Mindquarry Releases New Open Source Collaborative Software Platform With Activity Timeline for All Team ContentNew Mindquarry 1.1 for file sharing, team collaboration and Wiki editing Boston, MA [Enterprise 2.0 Conference]- June 19, 2007 – Today, Mindquarry, an Open Source collaborative software developer, released its revamped edition of Mindquarry Version 1.1. The stable new platform for file sharing, task management, team collaboration and Wiki editing that meshes simplicity and functionality, is now available for free download, offering various productivity enhancements and new features such as an activity timeline to view older versions of all team content in files, Wiki pages or tasks. Besides an extensive list of nifty features, Mindquarry 1.1 releases a stable and mature Open Source alternative to proprietary applications such as Microsoft SharePoint or Basecamp. Highlighted features in Version 1.1: "Mindquarry has reached a mature level of software quality allowing us to continuously extend our tool set for information sharing within teams," adds CEO Stephan Voigt. "Our goal is to empower dynamic teams to collaborate anytime, anywhere with anyone." Price and availability: About Mindquarry MarketPlace Customer Service as a Differentiator: The Road to Excellence at Overstock.com Companies are beginning to realize they don’t have the option of ignoring the quality of their customer’s experiences. Overstock.com realized that customers want service that is excellent, regardless of which channel is used. But they had to overcome some serious obstacles on the road to excellence. Read their story. New Research Report: Customer Experience Maturity Monitor Discover the five levels of customer experience maturity, ranging from Limited Capability to Experiential Master. Find out where your company stands, and explore what it takes to move from the base level to the peak. Download free research report here. Selling the "New Consumer" with Smart Conversations, Not Blind Automation Learn how to engage your customers in a great cross-channel conversation that will set your company apart. CustomerThink founder/CEO Bob Thompson reveals his latest research on the multi-channel buying experience, and Lisa Abbott of Genesys explains how to solve cross-channel challenge. Four Strategies to Shift Your Support Center from Surviving to Thriving With an economic upturn on the horizon, it's time to focus on how to gain a sustainable competitive edge. In this webinar, contact center guru Bill Price reveals how to improve the customer experience, reduce operational costs and retain top technical talent. TCE (Total Customer Experience) Model Building e-Workshop for Financial Services Providers [August 27, 09:00-10:30 GMT] This program is designed to help Marketing, Sales and Service Executives of Financial Services Providers to build a TCE model to monitor, manage, and enhance the total customer experience across multiple channels and touch-points throughout the whole customer lifecycle. Global Customer Experience Management Certification Program [Sep. 30-Oct. 1, Paris] Learn cutting-edge CEM methods from a team of international gurus. This 2-day course applies CEM essentials, strategies and methodologies on Marketing, Sales and Services; provides a framework with relevant guiding principles and tools for designing the best experience to your customers. Featured Links
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