Customer Feedback Consulting Group E.G. Insight Adds Vice President of Business Development

December 14, 2009, Saint Paul, Minnesota, USA -- E.G. Insight, a leader in customer feedback processes, is pleased to announce the addition of Jane Alexander as a Vice President of Business Development.

Jane’s main focus will be to create new business opportunities and strategic partnerships for E.G. Insight. She will work with companies to identify a feedback strategy aligned with business goals and supported by a variety of E.G. Insight tools, including the Customer Review Process (CRp®). The Customer Review Process is customized process that increases customer knowledge, improves customer relationships, reduces client turnover, and enhances the skills of a sales team.

Jane brings a history of sales and marketing leadership to E.G. Insight. She was a consultant and business development leader for 21 years at Hewitt Associates, where she led the significant growth of Hewitt Associates’ Minneapolis market as the market manager. Most recently she was the Vice President of Sales at RedBrick Health, a health care start-up company.

Managing Partner Eric Engwall said, “We’re excited to add someone with Jane’s accomplishments to our team. She is a strong business development leader with a keen focus on helping clients. She has the experience and knowledge that helped her to have a positive impact on day one. Jane joins us with the right skills, at the right time, and we look forward to great things in 2010 and beyond.”

As organizations worldwide seek to build trust with their most important customers, E.G. Insight’s aim is to share its experience, proven methods, and best practices in collecting actionable feedback. The addition of Jane to the team will help achieve this goal.

About E.G. Insight - E.G. Insight helps companies worldwide develop and implement feedback processes that yield a better understanding of the current health of critical business relationships, and further assists clients to use that data to make better business decisions and guide organizational improvement.

For more information please contact Nick Wassenberg at 1.651.288.1469 or nick.wassenberg@eginsight.com. To learn more about E.G. Insight, please visit www.eginsight.com.