Login or Join
Mar. 27, 2007

Cognizant and Salesforce.com Ally

Salesforce.com has paired with Cognizant in a consulting and regional alliance that may enhance their ability to further penetrate into SMB and larger organizations. As part of the alliance, Cognizant will incorporate Salesforce.com's on-demand CRM apps and the Apex on-demand platform into its business and technology consulting services. Salesforce.com is the worldwide leader in on-demand customer relationship management (CRM) services. They deliver integrated, completely customizable enterprise applications for companies of all sizes. Salesforce.com is easy to learn and use, and it can be up and running in weeks or days - not the months or years required by traditional client-server CRM software. The unprecedented speed with which their customers see real, tangible ROI and our 100% dedication to the success of our customers have all been their foremost key objective.

Cognizant (NASDAQ: CTSH) is a leading provider of IT services. Focused on delivering strategic information technology solutions that address the complex business needs of its clients, Cognizant uses its own on-site/offshore outsourcing model to provide applications management, development, integration, and reengineering; infrastructure management; business process outsourcing; and numerous related services, such as enterprise consulting, technology architecture, program management, and change management. One of Forbes' Best Small Companies in America for the fourth consecutive year, Cognizant is ranked among the top IT companies in Business Week’s Hot Growth Companies.

The Customer Solutions Practice (CSP) in Cognizant is dedicated to building stronger customer relationships for our clients through CRM expertise, industry intelligence and execution excellence. We bring the advantage of domain understanding, best practices and industry templates, providing solutions in Customer Relationship Management (CRM) strategies, process harmonization, vendor evaluation, solution architecting, packaged CRM implementation, business analysis, and business process validation.

Find additional information about Cognizant at:
www.cognizant.com

0
 
 

Post new comment

The content of this field is kept private and will not be shown publicly.
  • Allowed HTML tags: <a> <br> <img> <em> <i> <b> <u> <hr><strong> <table> <tr> <td> <th><ul> <ol> <li> </li><font><blockquote><sup> <colspan> <rowspan>
  • Lines and paragraphs break automatically.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Images can be added to this post.
  • You can use BBCode tags in the text, URLs will automatically be converted to links.

More information about formatting options

CAPTCHA
Are you human? (This question helps prevent automated spam submissions.)

MarketPlace

Global Customer Experience Management Certification Program

[March 17-18, Paris] Learn cutting-edge CEM methods from a team of international gurus. This 2-day course applies CEM essentials, strategies and methodologies on Marketing, Sales and Services; provides a framework with relevant guiding principles and tools for designing the best experience to your customers.

Speech Analytics: Mining Customer Voices for Business Insight

Speech analytics provides tools to help you act on insight from the actual voices of customers. Identify emerging competitive or customer satisfaction trends. Fix problems that drive unnecessary calls or harm the customer experience. Features Nice Systems and Verint Systems.

Featured Links

Salesforce CRM

The leader in customer relationship management and cloud computing.

CEM Training and Certification

Patent-pending methodologies combine the art and science of Customer Experience Management.

On-Demand CRM Software

Use RightNow solutions to create the best possible customer experience while reducing costs.

Get your event or resource listed in the MarketPlace, reaching 300,000 business leaders monthly.
For more information, contact CustomerThink advertising sales.