Über Operations announces Strategic Partnership with OpenSpan, Inc.

Healthcare IT Company Becomes an OpenSpan Certified Systems Integrator

ATLANTA – August, 31, 2010 – Über Operations today announced a strategic
partnership with OpenSpan, Inc, a leader in User Process Management
software. Über Operations will serve as a Certified Systems Integrator
offering healthcare organizations both trusted development and
implementation expertise on OpenSpan’s products and technology.

OpenSpan technology is used to complement a comprehensive business process
improvement strategy that allows enterprises to monitor exactly what users
do in virtually any application, analyze inefficiencies and compliance
risks, and automate manual processes to save both time and money.

Über Operations and OpenSpan initially began their relationship in 2008 and
have been successfully working with joint customers since then. “Our team
members love the OpenSpan products and technology,” said Eduardo Gonzalez
Loumiet, managing director of Über Operations. “We are pleased to be working
with an innovative company like OpenSpan.”

“A key strategy of OpenSpan’s is building out our certified implementation
partnership program,” commented Fritz Yoder, vice president of Services and
Support for OpenSpan. “We are pleased with the commitment we have seen from
the Über Operations team as they have demonstrated tremendous commitment to
their customers in helping them achieve their operational and business
goals.”

About Über Operations

Uber logo.PNGFounded in 2004 in Tallahassee, Florida, Über Operations is a
leading provider of health care IT services. They provide the integration
services for several large private and public organizations, including:
Florida Department of Health, Texas Department of State Health Services,
Mercy Hospital of Miami, Mayo Medical Labs, Association of Public Health
Laboratories, and the University of Washington. Über Operations team members
are experts in various technologies, such as Orion Health’s Rhapsody,
Cloverleaf, Mirth, LabWare, PHINMS, and NHIN CONNECT, to name a few. Über
Operations is nationally recognized by the Association Public Health Labs
(APHL) and the CDC as their choice to architect, develop, host, and support
the PHLIP RnR health information exchange Hub. For more information on Über
Operations please visit www.ÜberOps.com .

About OpenSpan, Inc.

OpenSpan provides User Process Management software, enabling Global 2000
enterprises to improve user efficiency while enforcing adherence to
corporate or regulatory policy. Using OpenSpan as part of a comprehensive
business process improvement strategy, enterprises monitor exactly what
users do in virtually any application, analyze inefficiencies and compliance
risks, and automate manual processes that save time and money. Please visit
www.openspan.com to learn more and to download our free IDE.

Follow OpenSpan on Twitter for the latest
product information at @openspan.

MarketPlace

Drive customer loyalty, empower support teams, and reduce costs. Get social.

[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).

Global Customer Experience Management (CEM) Certification Program

[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

10 Steps to a Single Customer View

Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.

Featured Links

Salesforce CRM

The leader in customer relationship management and cloud computing.

Strategic Roadmap for Digital Marketing

Free e-book (no reg required). 15 articles by digital marketing thought leaders.

CEM Training and Certification

Patent-pending methodologies combine the art and science of Customer Experience Management.

Get your event or resource listed in the MarketPlace, reaching 200,000 business leaders monthly.
For more information, contact CustomerThink advertising sales.