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Jul. 29, 2008
AbleBridge Receives Microsoft Gold Certified Partner StatusJuly 29, 2008…AbleBridge Inc., a leading Microsoft Dynamics CRM Partner, today announced that Microsoft has awarded it Gold Certified Partner status in its worldwide Partner Program. The new status is based on AbleBridge’s competencies in Microsoft Business Solutions and Information Worker Solutions. As a Gold Certified Partner, Microsoft recognizes AbleBridge as a Tier 1 Partner with the expertise and a proven track record of delivering valuable Microsoft business solutions for its customers. This award is another milestone in a series of initiatives AbleBridge has undertaken with Microsoft. AbleBridge’s focus and expertise with Microsoft Dynamics CRM has allowed them to provide innovative solutions for companies looking to enhance their sales, marketing, and customer service processes. “Achieving Gold Certified Partner Status is a testament to the value AbleBridge provides to our customers” said Ryan Plourde, Principal and co-founder of AbleBridge. “AbleBridge’s expertise with the Microsoft Dynamics CRM product has allowed us to create powerful business solutions for many companies across many different industries.” Peg Burgess, AbleBridge’s Partner Account Manager (PAM) with Microsoft, adds: “Microsoft’s business relies heavily on its partners to provide real business solutions in conjunction with Microsoft technology. AbleBridge’s dedication to excellence in all that they do embodies Microsoft’s definition of Gold Certified Partner status.” About AbleBridge AbleBridge specializes in helping companies streamline their business operations and improve business results by leveraging the features and capabilities of Microsoft Dynamics CRM. AbleBridge offers Microsoft Dynamics CRM in both On-Premise and Hosted deployments enabling their customers to choose the right deployment model for their specific business and IT needs; from simple to complex engagements and environments. AbleBridge's Core Competencies include: Needs Analysis, Business Process Management, Installation and Configuration, Data Migration, Customization, .NET Development and Training Services. About Microsoft Dynamics Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that help businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business. About Microsoft Contact: MarketPlace Customer Service as a Differentiator: The Road to Excellence at Overstock.com Companies are beginning to realize they don’t have the option of ignoring the quality of their customer’s experiences. Overstock.com realized that customers want service that is excellent, regardless of which channel is used. But they had to overcome some serious obstacles on the road to excellence. Read their story. New Research Report: Customer Experience Maturity Monitor Discover the five levels of customer experience maturity, ranging from Limited Capability to Experiential Master. Find out where your company stands, and explore what it takes to move from the base level to the peak. Download free research report here. Selling the "New Consumer" with Smart Conversations, Not Blind Automation Learn how to engage your customers in a great cross-channel conversation that will set your company apart. CustomerThink founder/CEO Bob Thompson reveals his latest research on the multi-channel buying experience, and Lisa Abbott of Genesys explains how to solve cross-channel challenge. Four Strategies to Shift Your Support Center from Surviving to Thriving With an economic upturn on the horizon, it's time to focus on how to gain a sustainable competitive edge. In this webinar, contact center guru Bill Price reveals how to improve the customer experience, reduce operational costs and retain top technical talent. TCE (Total Customer Experience) Model Building e-Workshop for Financial Services Providers [August 27, 09:00-10:30 GMT] This program is designed to help Marketing, Sales and Service Executives of Financial Services Providers to build a TCE model to monitor, manage, and enhance the total customer experience across multiple channels and touch-points throughout the whole customer lifecycle. Global Customer Experience Management Certification Program [Sep. 30-Oct. 1, Paris] Learn cutting-edge CEM methods from a team of international gurus. This 2-day course applies CEM essentials, strategies and methodologies on Marketing, Sales and Services; provides a framework with relevant guiding principles and tools for designing the best experience to your customers. Featured Links
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