|
Mar. 25, 2008
AbleBridge Embraces Launch of Microsoft Dynamics™ CRM Live With New OfferingMarch 25, 2008…AbleBridge, a leading Microsoft Dynamics CRM Partner, has launched “Quick Start” for Microsoft Dynamics CRM Live, enabling organizations to quickly and affordably implement a cost-effective Customer Relationship Management solution tailored to their specific business needs. Microsoft’s newest on-demand software service, Microsoft Dynamics™ CRM Live (www.crmlive.com), provides the power of Microsoft Dynamics CRM 4.0 delivered as an online service operated and managed by Microsoft within its own data centers. The service is offered as a low-cost, monthly subscription fee and provides small to medium sized businesses the ability to quickly implement a powerful CRM solution without having to install software within their existing IT infrastructure. Microsoft Dynamics CRM 4.0 is a natural choice for any business looking to centralize customer information, track customer interactions and cultivate new and existing customer relationships across the organization. With its rich Microsoft Outlook, Excel and Word integration, Microsoft Dynamics CRM leverages the tools users already use day in and day out. “Many businesses do not have the capacity or desire to manage their own IT infrastructure; Microsoft Dynamics CRM Live gives our customers the power to choose the best deployment option for their business”, says Ryan Plourde, a Principal with AbleBridge, in a Tuesday statement. Plourde, one of 30 Microsoft Partners selected to beta Microsoft Dynamics CRM Live when the initiative was announced at last year’s 2007 Microsoft Worldwide Partner Conference highlighted the value of customers being aligned with a Certified Microsoft CRM Partner. “Data migration, interface changes and custom reporting solutions are common service requests from our Microsoft Dynamics CRM Live customers. It just made sense to offer a “Quick Start” program that would get our customers up and running quickly with a solution molded to their specific needs.” AbleBridge (www.ablebridge.com) constructed the “Quick Start” program for Microsoft Dynamics CRM Live customers as a fixed price, fixed timeline project implementation which includes requirements gathering, customization, and data migration services. The goal is to get customers up and running in five days or less with their data and in an environment that makes sense for their business. About AbleBridge AbleBridge offers Microsoft CRM in both On-Premise and Hosted deployments enabling their customers to choose the right deployment model for their specific business and IT needs; from simple to complex engagements and environments. AbleBridge's Core Competencies include: Needs Analysis, Business Process Management, Installation and Configuration, Data Migration, Customization, .NET Development and Training Services. About Microsoft Dynamics About Microsoft Contact: MarketPlace Customer Service as a Differentiator: The Road to Excellence at Overstock.com Companies are beginning to realize they don’t have the option of ignoring the quality of their customer’s experiences. Overstock.com realized that customers want service that is excellent, regardless of which channel is used. But they had to overcome some serious obstacles on the road to excellence. Read their story. New Research Report: Customer Experience Maturity Monitor Discover the five levels of customer experience maturity, ranging from Limited Capability to Experiential Master. Find out where your company stands, and explore what it takes to move from the base level to the peak. Download free research report here. Selling the "New Consumer" with Smart Conversations, Not Blind Automation Learn how to engage your customers in a great cross-channel conversation that will set your company apart. CustomerThink founder/CEO Bob Thompson reveals his latest research on the multi-channel buying experience, and Lisa Abbott of Genesys explains how to solve cross-channel challenge. Four Strategies to Shift Your Support Center from Surviving to Thriving With an economic upturn on the horizon, it's time to focus on how to gain a sustainable competitive edge. In this webinar, contact center guru Bill Price reveals how to improve the customer experience, reduce operational costs and retain top technical talent. TCE (Total Customer Experience) Model Building e-Workshop for Financial Services Providers [August 27, 09:00-10:30 GMT] This program is designed to help Marketing, Sales and Service Executives of Financial Services Providers to build a TCE model to monitor, manage, and enhance the total customer experience across multiple channels and touch-points throughout the whole customer lifecycle. Global Customer Experience Management Certification Program [Sep. 30-Oct. 1, Paris] Learn cutting-edge CEM methods from a team of international gurus. This 2-day course applies CEM essentials, strategies and methodologies on Marketing, Sales and Services; provides a framework with relevant guiding principles and tools for designing the best experience to your customers. Featured Links
Get your event or resource listed in the MarketPlace, reaching 300,000 business leaders monthly.
|
Join CustomerThink Get free newsletters and free access to Premium content in our Research Library! Featured Research
|
Editor's Topics
Right Move
Develop a customer-centric business strategy that delivers results.Tool Time
Insight about technology market trends, innovators, and implementation best practices.100% Club
Achieve sales goals through process and performance management.Lead Gen
Manage marketing campaigns to generate targeted leads at the right cost.Left Brain
Create customer and business insight with analytical tools and techniques.Social Business
Use social media and customer co-creation strategies and technologies.Moment of Truth
Deliver memorable experiences that create competitive differentiation.Branded
Build a trusted brand and loyal customers with great customer service.
Post new comment