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Jul. 17, 2008
AbleBridge Announces Formation of Advisory BoardJuly 17, 2008… AbleBridge Inc., a leading Microsoft Dynamics CRM Partner, today announced the formation of a new Advisory Board. The AbleBridge Advisory Board is a carefully selected team that brings together a strong and diverse group of business professionals with experience in executive sales management, marketing and venture capital. The three key appointments to the advisory team are: ---Dennis Baldwin, Founder & Managing Director - Breakaway Ventures "The strength of our new advisory board is a testament to the direction and potential of our organization," said Ryan Plourde, Principal and co-founder of AbleBridge. “Microsoft Dynamics CRM role in businesses as a practical tool supporting marketing, sales, and overall business operations is increasing by the day. We help clients apply the technology intelligently and strategically to their operations." These appointments are part of an organizational strategy that reflects AbelBridge's commitment to building a world-class firm. Each board member brings years of valuable experience and perspective to the organization and will play an important role in the company's continued growth and development. About AbleBridge AbleBridge specializes in helping companies streamline their business operations and improve business results by leveraging the features and capabilities of Microsoft Dynamics CRM. AbleBridge offers Microsoft CRM in both On-Premise and Hosted deployments enabling their customers to choose the right deployment model for their specific business and IT needs; from simple to complex engagements and environments. AbleBridge's Core Competencies include: Needs Analysis, Business Process Management, Installation and Configuration, Data Migration, Customization, .NET Development and Training Services. About Microsoft Dynamics Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that help businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business. About Microsoft Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential. Contact: Jared Lavalle MarketPlace Customer Service as a Differentiator: The Road to Excellence at Overstock.com Companies are beginning to realize they don’t have the option of ignoring the quality of their customer’s experiences. Overstock.com realized that customers want service that is excellent, regardless of which channel is used. But they had to overcome some serious obstacles on the road to excellence. Read their story. New Research Report: Customer Experience Maturity Monitor Discover the five levels of customer experience maturity, ranging from Limited Capability to Experiential Master. Find out where your company stands, and explore what it takes to move from the base level to the peak. Download free research report here. Selling the "New Consumer" with Smart Conversations, Not Blind Automation Learn how to engage your customers in a great cross-channel conversation that will set your company apart. CustomerThink founder/CEO Bob Thompson reveals his latest research on the multi-channel buying experience, and Lisa Abbott of Genesys explains how to solve cross-channel challenge. Four Strategies to Shift Your Support Center from Surviving to Thriving With an economic upturn on the horizon, it's time to focus on how to gain a sustainable competitive edge. In this webinar, contact center guru Bill Price reveals how to improve the customer experience, reduce operational costs and retain top technical talent. TCE (Total Customer Experience) Model Building e-Workshop for Financial Services Providers [August 27, 09:00-10:30 GMT] This program is designed to help Marketing, Sales and Service Executives of Financial Services Providers to build a TCE model to monitor, manage, and enhance the total customer experience across multiple channels and touch-points throughout the whole customer lifecycle. Global Customer Experience Management Certification Program [Sep. 30-Oct. 1, Paris] Learn cutting-edge CEM methods from a team of international gurus. This 2-day course applies CEM essentials, strategies and methodologies on Marketing, Sales and Services; provides a framework with relevant guiding principles and tools for designing the best experience to your customers. Featured Links
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