Starbucks and Furniture?
One of the greatest experiences in Starbucks, in my opinion, is the relaxing & confy environment. Therefore, I wonder if creating a furniture line, with the same focus from the furniture stabucks' stores carry, would be attarctive to the former and new customers.... Would that be a good idea?
MarketPlace
Drive customer loyalty, empower support teams, and reduce costs. Get social.
[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).
Global Customer Experience Management (CEM) Certification Program
[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.
10 Steps to a Single Customer View
Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.
Featured Links
|
The leader in customer relationship management and cloud computing. |
Strategic Roadmap for Digital Marketing Free e-book (no reg required). 15 articles by digital marketing thought leaders. |
CEM Training and Certification Patent-pending methodologies combine the art and science of Customer Experience Management. |
Get your event or resource listed in the MarketPlace, reaching 200,000 business leaders monthly.
For more information, contact
CustomerThink advertising sales.




Francis Buttle
Great idea.....
Great idea, but wouldn't it have to be manufactured with coffee stains, grease marks and other sundry smears of uncertain origin? Seriously, Starbucks is having enough trouble with its core offering at the moment.
Francis Buttle, PhD
The Customer Champion
lilidias14
The idea was mostly based in
The idea was mostly based in bringing the starbucks environment to the customer's home. For instance: little coffee tables, couches, love seats... spots where you could have the same feeling as you have when spending some hours in Starbucks. And besides, the furniture would be in the stores... so the customer could try it out.
What do you think about that?
MikeMac
Are you sure..?
Personally, I disagree. I go to all cafees because it's different than at home. I don't really care to have the same chairs or coffee tables, I want something different our there. But that's just my opinion.
Keurig
I have to agree...
There might be some people who would purchase furniture similar to the styles in Starbucks but I think you'd be appealing to the "hardcore" Starbucks fans. I like Starbucks, don't get me wrong but like MikeMac, if I'm going out for a cup of coffee I'm going out for a change in the environment, I don't necessarily want to bring that environment home with me.
Michaelester
Nice Idea
I agree in the idea that Starbucks' environment is like home environment. This is a big advantage of Starbucks and customers like this because they feel comfortable and relaxed. The service is good and the coffee is really awesome. These are the things that make Starbucks popular.
Post new comment