Customer Feedback SoftwarePost new commentMarketPlace [April 13, New York] Responsible for discovering business value in opinions and attitudes in social media, news, and enterprise feedback? Grappling with the explosion in use of Facebook, Twitter, and blogging - of TripAdvisor, Yelp, and FlyerTalk? Join us at Sentiment Analysis Symposium to discover how to hear the true Voice of the Customer. Featured Links
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Hi there,
Does anyone know of a top of the line Customer Feedback Software?
I am a call centre manager and what we really need is a software that will tell us how our customers feel about the service we provide.
All ideas welcome.
Thanks a lot...
Sigal
(Call centre manager, London)