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Is This CRM Software Good?

 
Posts: 2 Joined: 2008-06-03
 

I am no pro with CRM software, and actually just started looking into different companies that offer a set of tools to help grow my customer base. Having just got my small business up and running, I can't afford to loose my first customers (the common fear of all startup companies). Anyway I was browsing to find free trials and stumbled across a CRM called ConcourseSuite put out by Concursive. Is this a solid CRM? Does anyone know anything about this company?


 
Posts: 26 Joined: Aug 01, 2008
 
What do you need the software to do?

I've consulted to 9 of the leading CRM applications vendors, and have absolutely no experience with Concursive. That said, each vendor has their own sweet spot, or at least what they believe is a sweet spot. It doesn't sound like you need anything with billing and OSS capabilities. If you are looking for something to track prospects, to leads, to accounts,I'd take a hard look at SalesForce.com. They offer free individual licenses, and for a small fee, a group license. They also offer online training. I use it myself, and find it very helpful, and the price is perfect.

Paul Roemer, Partner
Clinton Rubin LLC

--

Paul Roemer,
Partner, Clinton Rubin


Ben Lloyd (not verified)  
 
Another contender for start-ups - junariCRM

I would also strongly recommend you look at junariCRM which has been specifically developed for small to medium sized businesses using the OpenERP platform.

Have a look at the Junari website and feel free to post any product-specific queries you might have in their Community Forums.


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