Tips on Using HTML

input formats:
  • Filtered HTML:
    • Allowed HTML tags: <a> <br> <img> <em> <i> <b> <u> <hr><strong> <table> <tr> <td> <th><ul> <ol> <li> </li><font><blockquote><sup> <colspan> <rowspan><object>

      This site allows HTML content. While learning all of HTML may feel intimidating, learning how to use a very small number of the most basic HTML "tags" is very easy. This table provides examples for each tag that is enabled on this site.

      For more information see W3C's HTML Specifications or use your favorite search engine to find other sites that explain HTML.

      Tag DescriptionYou TypeYou Get
      Anchors are used to make links to other pages.<a href="http://www.customerthink.com">CustomerThink</a>CustomerThink
      By default line break tags are automatically added, so use this tag to add additional ones. Use of this tag is different because it is not used with an open/close pair like all the others. Use the extra " /" inside the tag to maintain XHTML 1.0 compatibilityText with <br />line breakText with
      line break
      No help provided for tag img.
      Emphasized<em>Emphasized</em>Emphasized
      Italicized<i>Italicized</i>Italicized
      Bolded<b>Bolded</b>Bolded
      Underlined<u>Underlined</u>Underlined
      No help provided for tag hr.
      Strong<strong>Strong</strong>Strong
      Table<table> <tr><th>Table header</th></tr> <tr><td>Table cell</td></tr> </table>
      Table header
      Table cell
      Unordered list - use the <li> to begin each list item<ul> <li>First item</li> <li>Second item</li> </ul>
      • First item
      • Second item
      Ordered list - use the <li> to begin each list item<ol> <li>First item</li> <li>Second item</li> </ol>
      1. First item
      2. Second item
      No help provided for tag font.
      Block quoted<blockquote>Block quoted</blockquote>
      Block quoted
      Superscripted<sup>Super</sup>scriptedSuperscripted
      No help provided for tag colspan.
      No help provided for tag rowspan.
      No help provided for tag object.

      Most unusual characters can be directly entered without any problems.

      If you do encounter problems, try using HTML character entities. A common example looks like &amp; for an ampersand & character. For a full list of entities see HTML's entities page. Some of the available characters include:

      Character DescriptionYou TypeYou Get
      Ampersand&amp;&
      Greater than&gt;>
      Less than&lt;<
      Quotation mark&quot;"
    • Lines and paragraphs are automatically recognized. The <br /> line break, <p> paragraph and </p> close paragraph tags are inserted automatically. If paragraphs are not recognized simply add a couple blank lines.
    • Web page addresses and e-mail addresses turn into links automatically.
    • Images can be added to this post.
  • Post:
    • Lines and paragraphs are automatically recognized. The <br /> line break, <p> paragraph and </p> close paragraph tags are inserted automatically. If paragraphs are not recognized simply add a couple blank lines.
    • Web page addresses and e-mail addresses turn into links automatically.
    • Images can be added to this post.

MarketPlace

Boost Customer Satisfaction & Loyalty at SCORE 2013

[May 29-31, Boston] Customer experience management (CEM) strategy meets customer operations at SCORE Conference 2013. Topics include driving customer satisfaction and loyalty, employee engagement, customer retention, call center technology and big data analytics. CustomerThink members save $700 off the regular registration fee.

Digital vs. Human Banking Experiences: Can This Be a Happy Marriage?

[June 6] It's time for banking leaders to rethink how to nurture and grow customer relationships in an increasingly digital world. Get the results of a new study that revealed the CX practices of top performing banks. Learn how digital Innovations can enable more personal service.

eMetrics Summit

[June 10-13, Chicago] If you are responsible for the results of your company’s website, social media, ecommerce, web intelligence, data strategy, audience research and/or measurement, then mark your calendar. Customerthink members save 15% off full conference passes with code CTKTO15.

Predictive Analytics World

[June 10-13, Chicago] PAW's program will feature over 40 sessions with case studies so you can witness how predictive analytics is applied at leading enterprises. Customerthink members save 15% off full conference passes with code CTKTO15.

Confirmit’s Community Conference ’13 – London and Las Vegas

[June 19-21, London; June 26-28, Las Vegas] Attending CCC ‘13 gives you an unrivaled opportunity to understand and address rapid industry changes and discover new techniques that can drive your business forward. Create a tailored agenda that explains how to overcome the challenges your business faces. Take advantage of excellent networking opportunities and face-to-face discussions with thought leaders.

Global Customer Experience Management (CEM) Certification Program

[Sept 19-20, Amsterdam; Sept 24-25, Sao Paulo; Nov 12-13, San Francisco] An internationally recognized program with proven track record of success - being run for 40 times in 17 cities with attendees from 58 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

Customer Experience Certification

[Sept 24-26, London] If you’re developing a customer experience program or want to review your current approach, join other customer experience leaders for this intensive 2.5-day certification. Presented by Medallia, the global leader in customer experience management. Enter code ‘Cthink’ to save$300/£200.

Voice of Customer 2.0: Creating Change Your Customers and Employees Can Believe In

[Recorded April 25] Despite good intentions, in the majority of companies Voice of Customer programs contribute little to business success. Join us to learn the secrets to capitalize on Customer Experience feedback, so you can drive organization actions that will unlock profitable growth.

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