Press Releases From CustomerThink
Read the following press releases to learn the latest news about CustomerThink.
CustomerThink Names Thought Leaders to 2009 Editorial Board, to Focus on CRM, CEM and Social Media
Jan. 29, 2009
CustomerThink Names Thought Leaders to Global Advisory Council
Jan. 16, 2008
CRMGuru.com Becomes CustomerThink.com, Sharpening Focus on Customer-Centric Business Strategy
April 20, 2007
CRMGuru.com Launches CustomerQ™ Online Assessment of Customer Management Effectiveness
March 22, 2007
CRMGuru.com Announces New Customer Management Web Site With Web 2.0 Capabilities
Feb. 15, 2007
New CustomerThink Study To Focus on Customer Experience Management
April 6, 2006
SMB, Specialty CRM Vendors Rated Most Customer-Centric in CRMGuru Study
Oct. 25, 2005
World's Top CRM Experts Are Named to Prestigious CRMGuru.com Panel
Oct. 11, 2005
CRMGuru.com Honors Top Customer-Centric CRM Solution Providers
June 28, 2005
CRMGuru.com Honors Global Customer-Centric Leaders at CustomerThink Leadership Summit
June 15, 2005
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Drive customer loyalty, empower support teams, and reduce costs. Get social.
[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).
Global Customer Experience Management (CEM) Certification Program
[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.
10 Steps to a Single Customer View
Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.
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The leader in customer relationship management and cloud computing. |
Strategic Roadmap for Digital Marketing Free e-book (no reg required). 15 articles by digital marketing thought leaders. |
CEM Training and Certification Patent-pending methodologies combine the art and science of Customer Experience Management. |
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