Surado Solutions, Inc.

Business Overview

Since 1995, Surado Solutions has strategically positioned itself to capitalize on its expertise in building online, out-of-the-box and large complex solutions to create CRM solutions for companies of all size.

Surado CRM allows you to access all your information anytime. From Email Marketing to Sales automation to Contact Management and managing Customer Service, Surado CRM provides the ease of use and power for businesses of all size. Surado offers both Online CRM as well as On Premise CRM solutions.

Solutions Overview

o Surado CRM Online
o Surado Small Business CRM
o Surado CRM Enterprise
o Professional IT Services

Types of solutions offered

Software-as-a-Service

MarketPlace

Global Customer Experience Management (CEM) Certification Program

[May 30-31, Frankfurt; July 25-26, Hong Kong] An internationally recognized program with proven track record of success - being run for 34 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

Join us on May 29th in New York City. Stuart Ryder, SVP, Mobile Research Lead for Ipsos IOTX & Roxana Strohmenger, a leading Forrester analyst, will be in attendance to share best practices and new trends in mobile market research.

[June 12, Sir Francis Drake Hotel] Gregson Siu, Vice President, Ariba Business Operations, Ariba and Bob Thompson, CustomerThink, will be in attendance to share best practices, new trends and latest research to help you develop your customer experience program.

Social Networking and sCRM International Congress in Colombia

[June 25-26, Bogota] Thirteen international thought leaders will present, from different perspectives, the trends, the uses, and the magic - as well as the reality - of Social Networking and how it impacts the way customers are doing/will do business.

Driving ROI With VoC

Walker has identified multiple ways to measure ROI – there is not a one-size-fits-all solution. This paper will address each and conclude with some recommendations to help B-to-B practitioners evaluate which ROI approach will work best for their particular business need.