- Computers / Technology
- Private
- 10-49 employees
- 1995
Contact Information
University Research Park 588 Technology Court Suite 200Riverside CA 92507
1-800-478-7236
Surado Solutions
Business Overview
Surado Solutions, Inc., founded in 1995, is a privately held company that provides a full spectrum of Customer Relationship Management (CRM) products and services. As an emerging innovator in CRM software, Surado is committed to providing powerful, versatile and sensible solutions that help companies know their customers and keep them for life. Surado’s CRM Solutions help organizations increase sales, build customer loyalty and reduce costs while providing better customer service. Our CRM solutions serve a wide range of vertical markets including financial services, healthcare, government and manufacturing.
Solutions Overview
Contact & Account Management
- Sales Automation
- Marketing Automation
- Customer Service / Help Desk
- Dashboard Analytics
- Interactive Workflows
- Organization Charts
- Built-In Project Management
Types of solutions offered
- Licensed Software
- Software-as-a-Service
All Content from Surado Solutions
| Title | Type | Date |
|---|---|---|
| The CEO’s Guide to CRM Success | White Paper | 2009-10-09 |
| Benefits of CRM Interactive Workflows | White Paper | 2009-08-06 |
| CEO's Guide to CRM Success | White Paper | 2009-08-06 |
MarketPlace
Drive customer loyalty, empower support teams, and reduce costs. Get social.
[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).
Global Customer Experience Management (CEM) Certification Program
[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.
10 Steps to a Single Customer View
Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.
Featured Links
|
The leader in customer relationship management and cloud computing. |
Strategic Roadmap for Digital Marketing Free e-book (no reg required). 15 articles by digital marketing thought leaders. |
CEM Training and Certification Patent-pending methodologies combine the art and science of Customer Experience Management. |
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