• Business / Legal Services
  • Public
  • 500-999 employees
  • 2001

Contact Information

1500 Fashion Island Blvd. Suite 300
San Mateo CA 94404

SuccessFactors

Business Overview

SuccessFactors provides state-of-the-art Performance & Talent Management solutions that help organizations of every size and category realize their potential through their talent. Serving 2,850 customers with 5.4 million users in 185 countries and 31 languages has helped us better grow companies like yours with the insights we've learned along the way.

Solutions Overview

SuccessFactors provides an affordable, integrated, on-demand Performance & Talent Management suite for companies of every shape and size. It ranges from recruiting to performance, compensation and succession and everything in between. Our solutions are designed to be easy for anyone to use but powerful enough to uncover critical insights that help drive never before seen business performance from your most valuable asset: your workforce.

Types of solutions offered

  • Software-as-a-Service

MarketPlace

Drive customer loyalty, empower support teams, and reduce costs. Get social.

[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).

Global Customer Experience Management (CEM) Certification Program

[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

10 Steps to a Single Customer View

Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.

Featured Links

Salesforce CRM

The leader in customer relationship management and cloud computing.

Strategic Roadmap for Digital Marketing

Free e-book (no reg required). 15 articles by digital marketing thought leaders.

CEM Training and Certification

Patent-pending methodologies combine the art and science of Customer Experience Management.

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