Shift Selling, Inc.

Business Overview

As the creators of Trigger Event Selling™ we coach, advise, and train how to leverage 'Trigger Events' to repeatedly get in front of the right people at EXACTLY the right time.

Our promise is the delivery of unique, compelling, and highly relevant expertise that clearly demonstrates how to:

- Identify the 'Trigger Events' that create demand for your products or services
- Discover who experiences these 'Trigger Events', before your competition
- Close more sales with those who experience Trigger Events

Let us show you how to Shift your focus and Shift your tactics, so you can leverage 'Trigger Events' to Shift you fundamental economics of selling.

Solutions Overview

We have been conditioned to believe that in sales there is no such thing as a silver bullet. We can tell you there is a silver bullet in sales, it is called timing – getting in front of the right person at EXACTLY the right time.

When you have timing the sale almost happens by itself - No challenges getting to the customer, understanding their dissatisfaction, presenting a solution, or closing the sale.

Every single day decision makers experience a Trigger Event that turns them, from someone who never would of bought from you yesterday, into someone highly likely to by from you today.

When you leverage Trigger Events you get in front of these highly motivated, buyers before your competition, and you:
- Increase close ratios
- Shorten sales cycles
- Sell at higher prices

Types of solutions offered

Professional Services

MarketPlace

Global Customer Experience Management (CEM) Certification Program

[May 30-31, Frankfurt; July 25-26, Hong Kong] An internationally recognized program with proven track record of success - being run for 34 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

Join us on May 29th in New York City. Stuart Ryder, SVP, Mobile Research Lead for Ipsos IOTX & Roxana Strohmenger, a leading Forrester analyst, will be in attendance to share best practices and new trends in mobile market research.

[June 12, Sir Francis Drake Hotel] Gregson Siu, Vice President, Ariba Business Operations, Ariba and Bob Thompson, CustomerThink, will be in attendance to share best practices, new trends and latest research to help you develop your customer experience program.

Social Networking and sCRM International Congress in Colombia

[June 25-26, Bogota] Thirteen international thought leaders will present, from different perspectives, the trends, the uses, and the magic - as well as the reality - of Social Networking and how it impacts the way customers are doing/will do business.

Driving ROI With VoC

Walker has identified multiple ways to measure ROI – there is not a one-size-fits-all solution. This paper will address each and conclude with some recommendations to help B-to-B practitioners evaluate which ROI approach will work best for their particular business need.