- Computers / Technology
- Private
- < 10 employees
- 2003
Contact Information
1538 Winding WayBelmont CA 94002
The Second Derivative
Business Overview
The Second Derivative helps software organizations
achieve their sales and marketing objectives by
dramatically improving the success rates of their demos.
Solutions Overview
The Great Demo! method enables organizations to create
and deliver surprisingly effective software demonstrations.
We offer workshops, coaching and consulting with a focus
on the needs of organizations developing and selling
business-to-business software.
Put the "Wow!" in your demos!
Types of solutions offered
- Professional Services
- Other
All Content from The Second Derivative
| Title | Type | Date |
|---|---|---|
| Competitive Demo Situations – Biasing Towards Your Strengths | White Paper | 2008-06-03 |
| Why Don’t They “Get It” – Are They Stupid Or What? | White Paper | 2008-06-02 |
| Transition Vision - “We Love It – But How Are We Going To Get There?” | White Paper | 2008-06-02 |
| Too Complex – A True Demo Disaster Story | White Paper | 2008-06-02 |
| Trade-Show Demonstrations - The "Menu Approach" | White Paper | 2008-06-02 |
| The Meaningless-Filler Gratuitous-Phrases Vocabulary List: How Your Demos Are Impacted by, um, like, you know, the Words You Use | White Paper | 2008-06-02 |
| The Database “Breakeven Point” | White Paper | 2008-06-02 |
| The Content-Free Buzzword-Compliant Vocabulary List | White Paper | 2008-06-02 |
| Stunningly Awful Software Evaluations – A Strategy of Hope? | White Paper | 2008-06-02 |
| Stunningly Awful Remote Demos - The Top Ten List of Inflicting Pain at a Distance | White Paper | 2008-06-02 |
MarketPlace
Drive customer loyalty, empower support teams, and reduce costs. Get social.
[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).
Global Customer Experience Management (CEM) Certification Program
[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.
10 Steps to a Single Customer View
Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.
Featured Links
|
The leader in customer relationship management and cloud computing. |
Strategic Roadmap for Digital Marketing Free e-book (no reg required). 15 articles by digital marketing thought leaders. |
CEM Training and Certification Patent-pending methodologies combine the art and science of Customer Experience Management. |
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