- Computers / Technology
- Public
- 1000-4999 employees
- 1999
Contact Information
The Landmark @ One MarketSuite 300
San Francisco CA 94105
Salesforce.com
Business Overview
Salesforce.com is the market and technology leader in Software-as-a-Service (SaaS) and Platform-asa-Service (PaaS). The company's portfolio of SaaS applications, including its award-winning CRM application, has revolutionized the ways that customers manage and share business information over the Internet.
The company’s Force.com PaaS enables customers, developers and partners to build powerful on-demand applications that deliver the benefits of multi-tenancy across the enterprise. Applications built on the Force.com platform, can be easily shared, exchanged and installed with a few simple clicks via salesforce.com's AppExchange marketplace.
Solutions Overview
The proven leader in on-demand customer relationship management (CRM), salesforce.com empowers customers to stand out from the crowd. We do so by delivering the most innovative technology and making it as easy as possible to share and manage business information. Our solutions combine award-winning functionality, proven integration, point-and-click customization, global capabilities, and the best user experience and the result is CRM success.
Types of solutions offered
- Software-as-a-Service
- Professional Services
All Content from Salesforce.com
| Title | Type | Date |
|---|---|---|
| Forrester Perspectives: Trends & Benefits of Cloud-Based Collaboration Services | On-Demand Webcast | 2009-10-17 |
| Gartner Survey: SaaS Usage in Worldwide Enterprises | White Paper | 2009-10-17 |
| Forrester on Cloud-Based (SaaS) Collaboration Services | On-Demand Webcast | 2009-06-25 |
| 9 Key Plays for CRM Success in 2009 and Beyond | White Paper | 2009-02-20 |
| Supercharge Your Sales Team | On-Demand Webcast | 2009-02-18 |
| Gartner Survey: SaaS Usage in Worldwide Enterprises | White Paper | 2009-02-18 |
| Taking Control in an Uncertain Economy | On-Demand Webcast | 2009-02-18 |
| New CRM Success Handbook | Research Report | 2008-04-09 |
| Innovation Management in the Web Era | White Paper | 2008-04-09 |
| 4 Ways To Improve Lead Management | On-Demand Webcast | 2008-04-08 |
MarketPlace
Drive customer loyalty, empower support teams, and reduce costs. Get social.
[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).
Global Customer Experience Management (CEM) Certification Program
[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.
10 Steps to a Single Customer View
Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.
Featured Links
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The leader in customer relationship management and cloud computing. |
Strategic Roadmap for Digital Marketing Free e-book (no reg required). 15 articles by digital marketing thought leaders. |
CEM Training and Certification Patent-pending methodologies combine the art and science of Customer Experience Management. |
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Featured Resources
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