• Computers / Technology
  • Private
  • < 10 employees
  • 2001

Contact Information

2001 Adams Hill Road
Vienna VA 22182

Outside Technologies, Inc.

Business Overview

If you use a sales forecast, or have a sales pipeline, you already know what uncertainty means for achieving your company's financial goals. Outside Technologies, Inc. enables companies to improve probabilities of successful outcomes through SRM, or Sales Risk Management. Selling risks come in many flavors and varieties--including market risk, competitive risk, information risk, ethical risk, communications risk, and social network risk. Companies that use our services benefit from improved sales force effectiveness, shorter sales cycles, and higher close ratios. Result: through actionable insight, clients achieve financial objectives.

Solutions Overview

We provide a broad range of risk-related services, from sales risk assessments, to outside-in research and process design, to business intelligence, to best practices in sales discovery and question creation, to After Action Reviews. In addition, as a Certified Social Media Strategist through the Social Media Academy, we use the NCP (Network/Contribution/Participation) Model and others for developing social media strategies that are congruent with enterprise risk requirements.

Types of solutions offered

  • Professional Services

All Content from Outside Technologies, Inc.

Title Type Date
Sales Risk Survey Executive Summary Research Report 2010-06-21

MarketPlace

Drive customer loyalty, empower support teams, and reduce costs. Get social.

[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).

Global Customer Experience Management (CEM) Certification Program

[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

10 Steps to a Single Customer View

Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.

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Strategic Roadmap for Digital Marketing

Free e-book (no reg required). 15 articles by digital marketing thought leaders.

CEM Training and Certification

Patent-pending methodologies combine the art and science of Customer Experience Management.

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