• Industry: Business / Legal Services
• Company Type: Private
• Company Size: 10-49 employees
• Year Founded: 2002

Contact Information

310 East 4500 South #450
Salt Lake City UT 84107

http://www.mshare.net
801-263-2333

Mindshare Technologies

Business Overview

Mindshare Technologies’ business monitoring survey tools help companies improve operational excellence and minimize customer attrition through personal customer involvement. Mindshare’s proprietary survey technology captures customer feedback in real-time and immediately transforms it into actionable intelligence. With Mindshare, companies can determine the type of information they collect, who can access it, and how it’s reported. Mindshare is affordable and flexible, surveys and reports can be modified on the fly, and data may be accessed from anywhere. Mindshare serves more than 25 different industries including travel, hospitality, restaurant, financial, salon, automotive, and retail. Clients range from small regional chains to large multinational corporations.

Solutions Overview

Companies need a way to capture customer feedback in real time, when it’s most relevant, rather than waiting for time-consuming tracking studies or expensive customer research. Companies also need data they can act on in order to improve operations, customer satisfaction, and employee performance. Mindshare’s business monitoring survey tools gather continuous real-time threads of customer feedback that can be immediately transformed into actionable intelligence. The solution is affordable yet dynamic and customizable to flex with a company’s needs; allowing businesses to build strong enterprise feedback management and monitoring processes.

Types of solutions offered