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MarketTools, Inc.

Industry:

Other

Company Size:

500-999 employees

Company Type:

Private

Year Founded:

1997

Contact Information:

150 Spear Street
San Francisco
CA
94105
United States
http://www.markettools.com
inifo@markettools.com
1-866-499-3750

Business Overview:

MarketTools is the leading provider of flexible Customer Insight Management solutions for the world’s market leaders. Through a unique combination of best-in-class insight and feedback platforms, quality-assured global panels, and research innovation, MarketTools enables companies to identify new opportunities, optimize product success, and build customer loyalty. MarketTools solutions are used by more than 400 of the Fortune 500, and tens of thousands of small and medium-sized businesses around the globe.

Solutions Overview:

As the first company to make online surveys widely available on the Web, MarketTools continues its market-leading position by providing the broadest range of powerful, accurate and integrated customer insight technologies that empower companies to become the most customer-centric organizations in their industries. MarketTools’ premier portfolio of technology-based insight brands includes the MarketTools.com™ online research platform; MarketTools CustomerSat™, the leading enterprise feedback management solution; MarketTools TrueSample™, technology that ensures online respondents are real, unique and engaged; ZoomPanel™, our high-quality consumer panel; and Zoomerang™, for fast, easy surveys.

Types of Solutions Offered:

Software-as-a-Service
Professional Services
Other
 

All Content From MarketTools, Inc.

Titlesort iconTypeDate Posted
Measuring and Improving Customer Satisfaction in the Insurance IndustryWhite Paper2009-11-13
Saving At-Risk Customers and Revenue Through Survey Action ManagementWhite Paper2009-11-13
9 Critical Steps in Designing an Enterprise-Wide Feedback SystemWhite Paper2009-10-01
The ROI for Real-time Feedback AnalyticsWhite Paper2009-10-01
A Culture of Customer Satisfaction: CustomerSat Is a Catalyst for Business Growth at SimplexGrinnellCase Study2009-10-01

MarketPlace

Powering the New Customer-Conversation Driven Enterprise

[March 18, 10 AM PDT] With the exponential growth of the social web, enterprises need a new way to effectively collect and utilize unstructured information that can be used to drive business decisions. This webinar will discuss LARA, a new methodology to help enterprises more effectively Listen to, Analyze, Relate and Act on customer information.

Global Customer Experience Management Certification Program

[March 17-18, Paris] Learn cutting-edge CEM methods from a team of international gurus. This 2-day course applies CEM essentials, strategies and methodologies on Marketing, Sales and Services; provides a framework with relevant guiding principles and tools for designing the best experience to your customers.

Featured Links

Salesforce CRM

The leader in customer relationship management and cloud computing.

CEM Training and Certification

Patent-pending methodologies combine the art and science of Customer Experience Management.

On-Demand CRM Software

Use RightNow solutions to create the best possible customer experience while reducing costs.

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