- Business / Legal Services
- Private
- < 10 employees
- 1993
Contact Information
585 Heinel DriveRoseville MN 55113
High-Yield Methods
Business Overview
HYM is a boutique consultancy that helps client companies align around customers. Our three focal points are: 1.) Aligning business strategy with customers; b.) Aligning process with strategy; and 3.) Aligning technology with process. We support clients either at one or at all of these critical junctures.
Solutions Overview
HYM uses two proprietary tools to sucessfully align companies: Hyper-Planning is a time-compressed method of developing effective customer-centric business strategies; and Visual Workflow is a powerful business process design approach developed specifically for non-manfacturing business environments.
Types of solutions offered
- Professional Services
All Content from High-Yield Methods
| Title | Type | Date |
|---|---|---|
| Hyper-Planning White Paper V. 3.0 | White Paper | 2010-03-10 |
| Presenting CRM Process Support Requirements to IT | Research Report | 2008-11-21 |
| Customers Say What Companies Don't Want to Hear | Research Report | 2008-06-26 |
| Visual Workflow: The First Process Approach Designed for Office Environments | White Paper | 2008-06-16 |
| Creating Customer-Aligned Business Process | On-Demand Webcast | 2008-04-05 |
MarketPlace
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[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).
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10 Steps to a Single Customer View
Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.
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