- Business / Legal Services
- Private
- 50-99 employees
- 2004
Distinct Consulting
Business Overview
Distinct is a privately owned consulting firm, led by a team of partners. We provide consulting, out-sourced services and e learning solutions.
We are set apart due to our industry-specific insight. Our consultants have worked within Telecoms, Insurance and Banking, ensuring our solutions are based on real life experience with proven results
We have a track record of delivering results and our clients are a wide range of blue chip and multinational organisations across Financial Services ,Telecoms, Public Sector and Utilities
We are specialists in implementing intelligence and decision-support systems and we help embed the output into the core of your business.
As a leading practitioner of Lean and Six Sigma methodologies, we have a proven track record in delivering programmes that contribute directly to our clients bottom line
Solutions Overview
Consultancy solutions:
Strategy and Propositions
Business Intelligence
Operational Excellence
Customer Management
Partnering Services:
SAAS
Customer Experience
Pricing Analytics
Risk Analytics
Customer Analytics
Products:
EmCard
Distinct i Suite
Types of solutions offered
- Software-as-a-Service
- Professional Services
MarketPlace
Drive customer loyalty, empower support teams, and reduce costs. Get social.
[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).
Global Customer Experience Management (CEM) Certification Program
[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.
10 Steps to a Single Customer View
Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.
Featured Links
|
The leader in customer relationship management and cloud computing. |
Strategic Roadmap for Digital Marketing Free e-book (no reg required). 15 articles by digital marketing thought leaders. |
CEM Training and Certification Patent-pending methodologies combine the art and science of Customer Experience Management. |
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Featured Resources
New Syndicated Blogs
Top 10 Authors of 2011
- Stan Phelps, Synergy Events
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- Maz Iqbal, Dynamica Consulting Group
- Bob Apollo, Inflexion-Point
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