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CustomerThink Corporation

Industry:

Business / Legal Services

Company Size:

< 10 employees

Company Type:

Private

Year Founded:

2003

Contact Information:

1615 Willow Ave.
Burlingame
CA
94010
United States
http://www.customerthink.com
service@customerthink.com
650-343-8529

Business Overview:

CustomerThink, the global thought leader in customer-centric business strategy, was founded in 2000 (as CRMGuru.com) by Bob Thompson, CEO of CustomerThink Corp. The site was renamed to CustomerThink in April 2007. CustomerThink's mission is to help business leaders develop and implement customer-centric business strategies. CustomerThink does this by publishing high-quality articles, blogs and discussion; conducting research on key issues and trends; and facilitating interactions with a global panel of experts.

Solutions Overview:

CustomerThink owns and operates www.customerthink.com, which is primarily supported by advertising and sponsorships. CustomerThink's founder/CEO also provides conducts research studies, writes white papers, gives keynote speeches and other advisory services.

Types of Solutions Offered:

Professional Services
 

All Content From CustomerThink Corporation

Titlesort iconTypeDate Posted
Speech Analytics: Mining Customer Voices for Business InsightOn-Demand Webcast2009-11-16
B2B Selling: Next-Generation Solutions Powered by the Social WebOn-Demand Webcast2009-11-02
Social CRM: Harnessing the Power of Social Media and CRM SystemsOn-Demand Webcast2009-10-04
Voice of Customer: Listen, Act and Improve Customer EngagementOn-Demand Webcast2009-09-21
Next-Generation Customer Service with Web 2.0 and Social TechnologiesOn-Demand Webcast2009-06-03
Engineer the Right Customer Experiences, Drive Revenue with Social MarketingOn-Demand Webcast2009-05-22
B2B Marketing 2.0: Engage Social Buyers, Drive More Sales-Ready LeadsOn-Demand Webcast2009-03-27

MarketPlace

Powering the New Customer-Conversation Driven Enterprise

[March 18, 10 AM PDT] With the exponential growth of the social web, enterprises need a new way to effectively collect and utilize unstructured information that can be used to drive business decisions. This webinar will discuss LARA, a new methodology to help enterprises more effectively Listen to, Analyze, Relate and Act on customer information.

Global Customer Experience Management Certification Program

[March 17-18, Paris] Learn cutting-edge CEM methods from a team of international gurus. This 2-day course applies CEM essentials, strategies and methodologies on Marketing, Sales and Services; provides a framework with relevant guiding principles and tools for designing the best experience to your customers.

Featured Links

Salesforce CRM

The leader in customer relationship management and cloud computing.

CEM Training and Certification

Patent-pending methodologies combine the art and science of Customer Experience Management.

On-Demand CRM Software

Use RightNow solutions to create the best possible customer experience while reducing costs.

Get your event or resource listed in the MarketPlace, reaching 300,000 business leaders monthly.
For more information, contact CustomerThink advertising sales.