- Computers / Technology
- Private
- 500-999 employees
- 2007
Contact Information
450 East 96th StreetSuite 300
Indianapolis IN 46240
Consona Corporation
Business Overview
Consona Corporation, formerly M2M Holdings, Inc., is a business software and service provider dedicated to becoming your valued business partner by helping your company continuously improve business processes over time. Toward this mission, Consona invests in the people, processes, technology and tools needed to provide you with a unique and effective combination of customer care, product fit, industry expertise, and a broad range of consulting, IT and business services.
Solutions Overview
The Consona product portfolio consists of Customer Relationship Management (CRM) product lines and both industry-specific and cross-industry Enterprise Resource Planning (ERP) solutions. Consona provides CRM and ERP business solutions to more than 4,300 customers worldwide and across a variety of industries, including manufacturing and professional services.
Types of solutions offered
- Licensed Software
- Software-as-a-Service
- Professional Services
All Content from Consona Corporation
| Title | Type | Date |
|---|---|---|
| Mining for Gold in Customer Service Experiences | On-Demand Webcast | 2008-02-12 |
| Far-Sighted Pragmatism: the Third Wave of Customer Management | White Paper | 2008-02-12 |
MarketPlace
Drive customer loyalty, empower support teams, and reduce costs. Get social.
[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).
Global Customer Experience Management (CEM) Certification Program
[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.
10 Steps to a Single Customer View
Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.
Featured Links
|
The leader in customer relationship management and cloud computing. |
Strategic Roadmap for Digital Marketing Free e-book (no reg required). 15 articles by digital marketing thought leaders. |
CEM Training and Certification Patent-pending methodologies combine the art and science of Customer Experience Management. |
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