- Computers / Technology
- Private
- 10-49 employees
- 1999
Contact Information
223 City Hall Ave.Norfolk VA 23510
Concursive Corporation
Business Overview
Concursive Corp is an Open Source CRM Software company. Our product, Concourse Suite, is a JAVA based (meaning secure and scalable) application that has a broad platform of solutions that provide a complete 360 view of the customer relationship. Concursive's largest installation has 6500 named users.
Solutions Overview
Concourse Suite is a complete platform of tools that allow businesses to capture prospects using website content management, leads management, workflows and forcasting. Account management, product catalog, quoting engine and document management contribute to the new customer relationship and the Help Desk tool is a complete module used by many companies as a stand alone app. The Collaboration module incorporates Web 2.0 features as well as Project Management into the application.
Types of solutions offered
- Licensed Software
- Software-as-a-Service
MarketPlace
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10 Steps to a Single Customer View
Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.
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