- Business / Legal Services
- Private
- < 10 employees
- 2006
Contact Information
15621 W. 87th Street #206Lenexa KS 66219
ClearBrick LLC
Business Overview
ClearBrick LLC provides forward-thinking and pragmatic customer experience solutions, best practice research, and services to help companies thrive in the experience economy. ClearBrick combines innovation and creativity with significant business and technology experience to translate customer experience theory into practical actions and initiatives. Our mission is to help companies to increase the breadth, depth, and duration of their customer relationships in order to realized real and lasting value.
Solutions Overview
ClearBrick's CX Method includes proven methodologies to help you tackle every aspect of your customer experience transformation program. We accomplish our mission by providing solutions to the following common customer experience needs:
- How can I develop a compelling and differentiated customer experience strategy
- How can my company culture become more customer-centric?
- How can my company develop a deeper understanding of the customer?
- How can I facilitate more meaningful customer interactions?
- How can I effectively manage the end-to-end and cross-channel customer experience?
- How can I measure customer experience value?
Learn more at ClearBrick.com
Types of solutions offered
- Software-as-a-Service
- Professional Services
All Content from ClearBrick LLC
| Title | Type | Date |
|---|---|---|
| Loyalty Shouldn't Be Your Customer's Problem | White Paper | 2008-04-23 |
MarketPlace
Drive customer loyalty, empower support teams, and reduce costs. Get social.
[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).
Global Customer Experience Management (CEM) Certification Program
[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.
10 Steps to a Single Customer View
Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.
Featured Links
|
The leader in customer relationship management and cloud computing. |
Strategic Roadmap for Digital Marketing Free e-book (no reg required). 15 articles by digital marketing thought leaders. |
CEM Training and Certification Patent-pending methodologies combine the art and science of Customer Experience Management. |
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Featured Resources
New Syndicated Blogs
Top 10 Authors of 2011
- Stan Phelps, Synergy Events
- Dave Brock, Partners In EXCELLENCE
- Nick Stamoulis, Brick Marketing
- Cheryl Hanna, Service Untitled
- Matt Heinz, Heinz Marketing Inc
- Bob Thompson, CustomerThink Corp.
- Maz Iqbal, Dynamica Consulting Group
- Bob Apollo, Inflexion-Point
- Jacob Morgan, Chess Media Group
- Jesse Noyes, Eloqua
