- Computers / Technology
- Private
- 50-99 employees
- 2005
Contact Information
11400 Commerce Park DriveSuite 500
Reston VA 20191
Clarabridge
Business Overview
Clarabridge enables Fortune 1000 customers to transform text into valuable information to improve market research, customer care, product development, quality assurance and risk management. Clarabridge's award-winning software enables enterprises to quickly and intuitively leverage all of their data-internal and external, structured and unstructured-to make better business decisions. Clarabridge's Content Mining Platform is the first text-mining solution to work seamlessly with standard BI applications, tools and techniques.
Solutions Overview
Clarabridge™ ensures accurate and thorough answers to your pressing business questions by transforming feedback from customers from text to insight. Now you can unlock the full potential of your existing analytical tools or implement new, best-of-breed tools to uncover insights hidden within your unstructured content.
Prior to Clarabridge, you either depended on structured data for your business intelligence (BI), which limited the questions you could answer. Or you spent tedious days, weeks, and even months manually extracting useful insights from text documents, line by line, page by page, limiting the amount and quality of intelligence you could collect.
Types of solutions offered
- Licensed Software
- Software-as-a-Service
- Professional Services
All Content from Clarabridge
| Title | Type | Date |
|---|---|---|
| Converging Text and BI: The Case for a Content Mining Platform | White Paper | 2008-02-12 |
MarketPlace
Drive customer loyalty, empower support teams, and reduce costs. Get social.
[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).
Global Customer Experience Management (CEM) Certification Program
[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.
10 Steps to a Single Customer View
Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.
Featured Links
|
The leader in customer relationship management and cloud computing. |
Strategic Roadmap for Digital Marketing Free e-book (no reg required). 15 articles by digital marketing thought leaders. |
CEM Training and Certification Patent-pending methodologies combine the art and science of Customer Experience Management. |
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Featured Resources
New Syndicated Blogs
Top 10 Authors of 2011
- Stan Phelps, Synergy Events
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- Maz Iqbal, Dynamica Consulting Group
- Bob Apollo, Inflexion-Point
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