- Education
- Private
- < 10 employees
- 2000
Contact Information
Suite 105, 215 Blackburn Drive EastEdmonton AB T6W 1B9
Affinity Consulting & Training
Business Overview
Affinity Consulting & Training is an Edmonton based Human Resources Development company. Our mission is to make people stronger. We achieve this by taking a strengths based approach to personal, team and leadership development.
Solutions Overview
Our solutions include onsite and offsite workshops, one-on-one coaching, group coaching and provision of training materials for you to do-it-yourself
- HRD consulting
- Leadership Development
- Intact Team Development
- Project Team Development
- Customer Service Team Development
- Call Center Team Development
- Sales Team Development
- Senior Leadership Team Development
- Personal Development
websites:
Affinity Consulting
Training Store
Excellence 2.0
We are an Inscape Publishing Authorised Distributor of DiSC and other assessments
Types of solutions offered
- Software-as-a-Service
- Professional Services
MarketPlace
Drive customer loyalty, empower support teams, and reduce costs. Get social.
[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).
Global Customer Experience Management (CEM) Certification Program
[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.
10 Steps to a Single Customer View
Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.
Featured Links
|
The leader in customer relationship management and cloud computing. |
Strategic Roadmap for Digital Marketing Free e-book (no reg required). 15 articles by digital marketing thought leaders. |
CEM Training and Certification Patent-pending methodologies combine the art and science of Customer Experience Management. |
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Featured Resources
New Syndicated Blogs
Top 10 Authors of 2011
- Stan Phelps, Synergy Events
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