Walking my talk…

Posted by Kevin Stirtz on January 22, 2010

0 comments | 1095 reads

I’ve been working on getting better at meeting my customers where they are.

That’s why I redeveloped this website last year, to make it more accessible. That’s why I offer a daily and weekly email newsletter with Amazing Service tips and tools. That’s why I created the free Amazing Customer Service Assessment Tool, the annual customer service survey, and the opportunity to learn from each other by sharing our customer service stories.

And it’s why I am developing products you can use to improve customer service in your organization, without the expense of bringing in a trainer, speaker or consultant. (Of course, if you want a trainer, speaker or consultant to visit you, that’s cool too. I can recommend someone!)

So this year I have published the first Amazing Service Trainer’s Toolkit. It’s called: How to Create an Amazing Service Brand

The driving force behind this was to make it possible for more organizations to have quality, on-site customer service training, but in a way that is more affordable and, perhaps, more flexible than traditional customer service training. (The idea came directly from a conversation I had last year with an Amazing Service reader and client.)

I’ll continue to do my best bringing Amazing Customer Service to all of you in ways that are useful and affordable. As I do this, you can help make sure I do it better! Please let me know you ideas and suggestions for new products and services that you would find valuable.

You can email me using this form or leave a comment below.

Thanks for being a part of AmazingServiceGuy.com!

Kevin Stirtz
The Amazing Service Guy

Kevin Stirtz

Kevin Stirtz is a web marketing consultant. He uses SEO, social media and local search strategies and tools to help businesses attract and keep more customers. He is a Certified Inbound Marketing Professional and has written two books about marketing and customer loyalty. Kevin lives in the Twin Cities metro area of Minneapolis and St. Paul, MN.

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