Trigger Events and Selective Perception
Have you ever noticed that as soon as you buy a new car you see it all over the road?
When women get pregnant, suddenly they start seeing other pregnant women everywhere. When couples give birth of to their first child, they stop noticing pregnant women and now start seeing babies around every corner. This is called selective perception. We tend to see the things that reinforce what we believe, or the things we can relate to. The rest we usually disregard.
The Trigger Events we experience change what we see. Every time we experience a Trigger Event a new version of selective perception is created. We begin to notice things that were always there. We just did not 'see' them.
Why is this important? By focusing on those who recently experienced a Trigger Event you can use the words, visuals, or scenarios, that are highly likely to resonate with them. In sales, that means saying the words that will capture your prospects attention. In marketing, that means using the words or visuals that will make your advertising jump out of the page and get noticed by those readers who recently experience a Trigger Event and are most likely to become your customers.
The next time you are crafting a message, focus on the audience that recently experienced a Trigger Event. Focus on shaping your message so that when they see it, they will take that most important step to becoming your customer - phoning you.
- Advertising / Media / Public Relations
- Large Enterprise
- Agriculture / Construction
- Leadership
- Sales Performance
- Service and Support
- Broadcast / Communications
- Digital Marketing
- Midsize Business
- Business / Legal Services
- Computers / Technology
- Education
- Small Business
- Fast-Moving Consumer Goods
- Customer Strategy
- Financial Services
- Government / Public Sector
- Healthcare Services
- Chief Customer Officer
- Chief Information Officer
- Hospitality / Entertainment
- Manufacturing
- Non-Profit / Associations
- Printing and Publishing
- Pharmaceutical
- Retail Sales
- Telecommunications
- Transportation / Travel / Leisure
- Utilities / Energy
- Wholesale Distribution
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