Prem Kumar Aparanji

Tooling for the future business

comments 0 comments  |  4553 reads

Source: Flickr
As per Epsilon Industries' Glossary: "Tooling is another name for both the process of creating the molds and other tools necessary for producing parts and the actual molds". And this is exactly what I am trying to do right now, tooling to prepare our clients for the future of business.

I have been looking out for and/or working on the various edge systems that are not yet mainstream in Business IT but will eventually be. I have seen many of them work for my employer and there are many others that I wish they would. But implementation is a pain. I need my patience.

However I was working with very many disparate pieces of the puzzles in different synapses in my brain and they are not yet completely patched up. But I think I have come a long way in the past couple of months than in the past three years to grasping much of what will be required.

These learnings, insights & inspirations have come to me from very different sources, proving to me at a very personal level that The Power of Pull is right, I did stumble upon how to mold Serendipity.

So without much ado let me come to the crux of this post. I shared some of my learnings with the technologists in Bangalore, one of the three geographic spikes for IT technologists along with Bay Area in the US and Tel Aviv in Israel. We had all gotten together at a barcamp, an unconference, mid of this month and shared many insights with each other. These are the kinds of places where serendipity happens and I wanted people to have that from my session too. And this is what I presented at the session:

Each slide in it is worth a post, but the time I had was mere 45 minutes. I could barely touch upon them all. But these are actually to rejig your brain, not to teach you. Hope it gives you serendipity too. Let me know. :)


Republished with author's permission from original post by Prem Kumar Aparanji.

Prem Kumar Aparanji

SCRM Evangelist @ Cognizant. Additional knowledge in BPM, QA, Innovations, Solutions, Offshoring from previous roles as developer, tester, consultant, manager. Interested in FLOSS, Social Media, Social Networks & Rice Writing. Love SF&F books. Blessed with a loving wife & a curious kid. :)
0
No votes yet
 

0 comments »

Post new comment

The content of this field is kept private and will not be shown publicly.
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
Image CAPTCHA
Enter the characters shown in the image.

MarketPlace

Global Customer Experience Management (CEM) Certification Program

[May 30-31, Frankfurt; July 25-26, Hong Kong] An internationally recognized program with proven track record of success - being run for 34 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

Register today for Confirmit’s Mobile Research Roadshow!

Join us on May 29th in New York City. Stuart Ryder, SVP, Mobile Research Lead for Ipsos IOTX & Roxana Strohmenger, a leading Forrester analyst, will be in attendance to share best practices and new trends in mobile market research.

Register today for Confirmit’s San Francisco VoC Roadshow!

[June 12, Sir Francis Drake Hotel] Gregson Siu, Vice President, Ariba Business Operations, Ariba and Bob Thompson, CustomerThink, will be in attendance to share best practices, new trends and latest research to help you develop your customer experience program.

Social Networking and sCRM International Congress in Colombia

[June 25-26, Bogota] Thirteen international thought leaders will present, from different perspectives, the trends, the uses, and the magic - as well as the reality - of Social Networking and how it impacts the way customers are doing/will do business.

Driving ROI With VoC

Walker has identified multiple ways to measure ROI – there is not a one-size-fits-all solution. This paper will address each and conclude with some recommendations to help B-to-B practitioners evaluate which ROI approach will work best for their particular business need.

Featured Links

Salesforce CRM

The leader in customer relationship management and cloud computing.

Strategic Roadmap for Digital Marketing

Free e-book (no reg required). 15 articles by digital marketing thought leaders.

Get your event or resource listed in the MarketPlace, reaching 200,000 business leaders monthly.
For more information, contact CustomerThink advertising sales.