The No-Po Translator

Posted by Josiane Feigon on August 11, 2010

0 comments | 964 reads

A few of my single women friends were sharing dating stories and discussing the inventory pool of eligible men. One friend was curious about two guys she had recently met. She described him as saying ”he didn’t want to complicate things in a relationship.” My other friend quickly jumped in and translated that and said, ”oh, that means he’s married.” She then wanted to read his text which said he was “out w the guys” and was convinced he had a girlfriend or was involved. The second guy was putting off inconsistent vibes- super friendly and affectionate one week and radio silent the next. My friend summed that up and said, ”oh, sounds gay.”

When we feel insecure about something, there’s lots of room for interpretation and we all know that dealing with No-Po’s makes everyone very cautious. We intuitively know something is missing, we put up with their vague responses to our direct questions and their delayed timelines in hopes they might change or that you are entitled to the truth.

It’s time you learn how to quickly decipher the truth - my No-Po Translator can help:

No-Po: “I want to take this proposal and review it with my committee.”

Translation: Your proposal will help me set up and build a criteria for how we will evaluate all vendors

No-Po: “I can secure budget by next quarter.”

Translation: I haven’t had access to budget since the early 80’s

No-Po: “Our meeting has been rescheduled for two weeks.”

Translation: The higher execs never give me time, they have their own problems and I’m staying out of their way and under the radar

No-Po: “I make all the decisions in this department.”

Translation: It’s just me in this freakin place, noone really has any clue of what I’m doing all day

No-Po: “It’s no point trying to contact him, he’ll just ask you to call me.”

Translation: That’s all my boss needs is to deal with slimy salespeople and vendors all day- that’s my job here

No-Po: “Your product is spot-on with the market and our needs- very impressive as you guys are way ahead of the curve on your products.”

Translation: Can you get me a job with your company?

Republished with author's permission from original post by Josiane Feigon.

Josiane Feigon

Josiane Feigon is a pioneer, maverick, and visionary in the inside sales community. A 2-year industry veteran, Josiane is the founder of TeleSmart Communications. Since 1994, this San Francisco-based solutions provider has been a leader in developing global Inside Sales teams and managers.

About Josiane Feigon |
Connect:

Categories:

964 reads
Print
Email

0 comments »

Post new comment

Your name: *

E-mail: *

The content of this field is kept private and will not be shown publicly.

Homepage:

Subject:

Comment: *

Input format

Filtered HTML

Allowed HTML tags: <a> <img> <hr> <table> <tr> <td> <th><ul> <ol> <li> </li><blockquote> <colspan> <rowspan>
Lines and paragraphs break automatically.
Web page addresses and e-mail addresses turn into links automatically.
Images can be added to this post.

Post

Lines and paragraphs break automatically.
Web page addresses and e-mail addresses turn into links automatically.
Images can be added to this post.

More information about formatting options

Notify me when new comments are posted

All comments

Replies to my comment

CAPTCHA

No spam permitted! Moderator reviews ALL content before publication to ensure compliance with the CustomerThink terms of use.

To block automated spam submissions, please answer this question.

What code is in the image?: *

Enter the characters shown in the image.

MarketPlace

Drive customer loyalty, empower support teams, and reduce costs. Get social.

[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).

Global Customer Experience Management (CEM) Certification Program

[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

10 Steps to a Single Customer View

Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.