Dan Waldschmidt

The Lie of a “Better” Sales Process.

comments 0 comments  |  711 reads

We all want to believe that there’s a better way of doing things.

And usually there is.

We want to imagine that there is a magic process that solves all of our business problems in one amazing swoop of awesomeness.

And why wouldn’t we?

Heck, the pressure of learning from poor decision and innovating around ideas that don’t already exist can be all-consuming at times. It’s flat out tough stuff.

Which gets us thinking.

What if there were a super-secret way of doing business that you had not already considered? What if that super secret of doing business promised to fulfill everything you every wanted for yourself? What if…

And no industry asks that question more than sales.

That promise of a better process has fueled the writing of hundreds of thousands of books on this subject. A simple search on Amazon.com for “sales” returned over 750,000 results. A little over 250,000 of those were physical books and 9,000 were ebooks.

And they all generally share the same thing in common — the promise of being the answer to your sales problems.

Right?

What’s on the cover of the book?

You’ve seen this before:

  • 7 steps to bigger, bolder sales
  • Close deals faster than ever
  • Blow away the competition in 30 minutes a day

Or something pretty similar.

And while it’s well intentioned, no one single book will solve your sales problems. Neither will switching to a new sales process.

There are dozens of sales methodologies being used. There is SPIN Selling, Sandler Sales, Customer Centric Selling, Huthwaite, Buying Facilitation, and a dozen more.

And you know what?

They all work.

In fact, they all work well — amazingly well at times.

But the whole idea that switching to a new sales process as remedy for poor results is horribly misguided.

Its a big lie.

And not a lie that strategists mean to tell you. It just happens.

You read a book jacket and hear all the raving fans telling you about life-changing business success. You call a reference and hear the outrageous claims of “we will never be the same again”. You read a handful of monthly startup magazines and scan a half dozen pages of impressive advertisements all touting the same game-changing process.

And you believe the lie that a new process with help you.

It’s most likely all just a massive waste of your time.

Here are two reasons why:

  1. No process works if you aren’t — Effort — your effort — is what makes the process a process. Without you working like a maniac to be successful, your process is just a “wish”. The process isn’t supposed to be a magic wand — more like a shovel to dig your way out of trouble. If you work hard enough, just about any process starts to look like brilliance.
  2. Any process works most of the time – Even illogic is a great business plan to a certain segment of the marketplace. Any process works because the process is just a series of steps that are supposed to get you to the finish line. Knowing where you want to be is the biggest obstacle you’ll face. Having a process solves that.

You are the difference.

The sales process is just your way of staying focused. Never doubt that.

Don’t get sucked into thinking that jumping ship to a new “4 step” sales and marketing workflow is your ticket to the success you really want.

It’s just a lie.


Republished with author's permission from original post by Dan Waldschmidt.

Dan Waldschmidt

Speaker, author, strategist, Dan Waldschmidt is a conversation changer. Dan and his team help people arrive at business-changing breakthrough ideas by moving past outdated conventional wisdom, social peer pressure, and the selfish behaviors that stop them from being high performers. The Wall Street Journal calls his blog, Edge of Explosion, one of the Top 7 blogs sales blogs anywhere on the internet and hundreds of his articles on unconventional sales tactics have been published.

0
No votes yet
 

0 comments »

Post new comment

The content of this field is kept private and will not be shown publicly.
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
Image CAPTCHA
Enter the characters shown in the image.

MarketPlace

Global Customer Experience Management (CEM) Certification Program

[May 30-31, Frankfurt; July 25-26, Hong Kong] An internationally recognized program with proven track record of success - being run for 34 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

Register today for Confirmit’s Mobile Research Roadshow!

Join us on May 29th in New York City. Stuart Ryder, SVP, Mobile Research Lead for Ipsos IOTX & Roxana Strohmenger, a leading Forrester analyst, will be in attendance to share best practices and new trends in mobile market research.

Register today for Confirmit’s San Francisco VoC Roadshow!

[June 12, Sir Francis Drake Hotel] Gregson Siu, Vice President, Ariba Business Operations, Ariba and Bob Thompson, CustomerThink, will be in attendance to share best practices, new trends and latest research to help you develop your customer experience program.

Social Networking and sCRM International Congress in Colombia

[June 25-26, Bogota] Thirteen international thought leaders will present, from different perspectives, the trends, the uses, and the magic - as well as the reality - of Social Networking and how it impacts the way customers are doing/will do business.

Driving ROI With VoC

Walker has identified multiple ways to measure ROI – there is not a one-size-fits-all solution. This paper will address each and conclude with some recommendations to help B-to-B practitioners evaluate which ROI approach will work best for their particular business need.

Featured Links

Salesforce CRM

The leader in customer relationship management and cloud computing.

Strategic Roadmap for Digital Marketing

Free e-book (no reg required). 15 articles by digital marketing thought leaders.

Get your event or resource listed in the MarketPlace, reaching 200,000 business leaders monthly.
For more information, contact CustomerThink advertising sales.