Bernhard Schindlholzer

The Encyclopedia of Human-Computer Interaction: Disruptive Innovation

comments 0 comments  |  906 reads

“Knowledge wants to be Free” – this is the fundamental idea behind the Encyclopedia of Human-Computer Interaction, a free online portal started by Mads Soegaard with the goal to provide free access to materials written by the world’s foremost authorities – worth thousands of dollars – whether you are from New York or New Delhi.

The site features already 18 chapters incl. HD videos ranging from Interaction Design, User Experience and Experience Design, End-User Development and Open User Innovation. Now the extraordinary feature of this site is that this content is not just summarized by an editor, but instead written by the leading experts in this field. Just as an example, the chapter on Open User Innovation is written by Eric von Hippel, the inventor behind the concepts of lead user research and innovation.

New chapters are published regularly and the next chapter will be released at the end of February 2012. Clayton Christensen, Harvard Professor, NYT best-selling author of the books “The Innovators Dilemma” and “The Innovators Solution” and one of the forerunners of the concept of disruptive innovation is sharing the models and ideas behind his work.

As a reader of this blog you can have earlier access to the content on the website. The new chapter introduces the Disruptive Innovation Model that is the underlying model of Christensen’s work. Just folio the link to the chapter on  Disruptive Innovation.


Republished with author's permission from original post by Bernhard Schindlholzer.

Bernhard Schindlholzer

Bernhard Schindlholzer is founder and CEO of CoreInnovative, a Swiss-Based customer experience advisory company and startup incubator. The latest ventures include the online user research plattforms “Userfeedback” and “Customer Experience Tracker.” You can read the latest thought leadership on his blog Customer Experience Academy.
Categories:
0
No votes yet
 

0 comments »

Post new comment

The content of this field is kept private and will not be shown publicly.
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
Image CAPTCHA
Enter the characters shown in the image.

MarketPlace

Global Customer Experience Management (CEM) Certification Program

[May 30-31, Frankfurt; July 25-26, Hong Kong] An internationally recognized program with proven track record of success - being run for 34 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

Register today for Confirmit’s Mobile Research Roadshow!

Join us on May 29th in New York City. Stuart Ryder, SVP, Mobile Research Lead for Ipsos IOTX & Roxana Strohmenger, a leading Forrester analyst, will be in attendance to share best practices and new trends in mobile market research.

Register today for Confirmit’s San Francisco VoC Roadshow!

[June 12, Sir Francis Drake Hotel] Gregson Siu, Vice President, Ariba Business Operations, Ariba and Bob Thompson, CustomerThink, will be in attendance to share best practices, new trends and latest research to help you develop your customer experience program.

Social Networking and sCRM International Congress in Colombia

[June 25-26, Bogota] Thirteen international thought leaders will present, from different perspectives, the trends, the uses, and the magic - as well as the reality - of Social Networking and how it impacts the way customers are doing/will do business.

Driving ROI With VoC

Walker has identified multiple ways to measure ROI – there is not a one-size-fits-all solution. This paper will address each and conclude with some recommendations to help B-to-B practitioners evaluate which ROI approach will work best for their particular business need.

Featured Links

Salesforce CRM

The leader in customer relationship management and cloud computing.

Strategic Roadmap for Digital Marketing

Free e-book (no reg required). 15 articles by digital marketing thought leaders.

Get your event or resource listed in the MarketPlace, reaching 200,000 business leaders monthly.
For more information, contact CustomerThink advertising sales.