Starbucker’s Leadership From A Glass Half Full

Posted by Barry Moltz on May 10, 2010

0 comments | 1039 reads

Meet Terry Starbucker: He is one of the nicest guys you ever want to meet in business. Terry recently wrote a short ebook called “Leadership From A Glass Half Full . He talks about how “Command and control is NOT the way to lead, despite what you may think, or what you have seen from the outside.” He discusses 5 principles:

1. Practice Full Spectrum Management: Sometimes you got to be a hard ass, sometimes you have to be a touchy feely softy…the great leader needs to do it all.

2. Teach Don’t Tell: This is the only way employees can learn to do it for themselves (eventually) and for you to get leverage in your business.

3. Trust the Facts: If you can’t measure it, you can’t manage it. Period.

4. Know the Secrets of Work: To really be successful, it must be done with passion, fun and for a greater cause then ourselves.

5.The 7 Most Important Words in Business: “I don’t know but I will find out”. It’s not a crime not to know, but guessing can get you in big trouble.

Any leadership principles you would add?

Republished with author's permission from original post by Barry Moltz.

Barry Moltz

Barry Moltz has founded and run small businesses with a great deal of success and failure for more than 15 years. Barry is a nationally recognized expert on entrepreneurship who has given hundreds of presentations to audiences ranging from 2 to 2,. His third book, BAM! Delivering Customer Service in a Self-Service World shows how customer service is the new marketing.

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