Harish Kotadia, Ph.D.

Social Media Vision 2020

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Excellent interview of Chris Brogan by David Thomas of SAS Institute on biggest change Social Media will bring to the way we do business.

According to Chris Brogan, Social Media:

  • Lot of light as compared to heat
  • Put human face back on Business
  • Big companies have a chance to feel small and human again
  • Individuals have an opportunity to compete with bigger organizations like never before


Republished with author's permission from original post by Harish Kotadia, Ph.D..

Harish Kotadia, Ph.D.

Dr. Harish Kotadia has more than twelve years’ work experience as a hands-on CRM Program/Project Manager implementing CRM and Analytics solutions for Fortune 500 clients in the US. He also has about five years’ work experience as a Research Executive in Marketing Research and Consulting industry working for leading MR organizations. Dr. Harish currently lives in Dallas, Texas, USA and works as Social CRM/CRM and Analytics Consulting Lead for Infosys Technologies.
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