Social Media Highlights for 2009

Posted by Bob Thompson on January 17, 2010

1 comments | 2559 reads

If you've struggled to keep up with the hyperactive social media industry in the past year, you've got lots of company. Well, me, at least.

Got 10 minutes? Then you've got time to enjoy Rob Cottingham's video recapping major social media events of 2009. Key players include Facebook, Oprah, Obama, Google, Twitter, YouTube, Amazon and Zappos, Pizza Hut, United, Twitter and much more.

Visit Rob Cottingham's blog here.

Tip of the hat to Axel Schultze for recommending Clementine's ReflectionOf.Me blog, where I found this video and a lot of other thought-provoking posts. Highly recommended!

What will 2K10 bring in social media? Post your comments/predictions below.

Happy New Year!

Bob Thompson

Bob Thompson is CEO of CustomerThink Corp., an independent research and publishing firm focused on customer-centric business management, and Founder/Editor-in-Chief of CustomerThink.com, the world's largest community dedicated to customer-centric business. Thompson is a popular keynote speaker, blogger and author of numerous reports, articles and papers, including CrowdService: Harnessing the Wisdom of Crowds in Customer Service and Support.

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Rob Cottingham

January 21, 2010

Thanks!

I'm glad you liked the video - and thanks for sharing it with CustomerThink's readers!

Hope 2010's treating you well so far!

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