• Print Friendly and PDF
  • Print Friendly and PDF
Danny Brown

Sergey Brin Paints His Kettle Pot Black Over Facebook and Apple

comments 0 comments  |  1112 reads



Google versus Facebook versus Apple

Over at UK newspaper The Guardian, Google co-founder Sergey Brin shares his views on the future of the Internet, including web freedom and the restrictive practices of Facebook and Apple.

Brin makes some great points, particularly about the ongoing battles certain web users of the world have due to the firewall nature of their governments.

But on other issues, he clearly drank some alternative reality juice, since he conveniently ignores the fact that Google are just as bad (if not more so) than the two companies he’s taking issue with.

Google’s Short-Term Memory

From the Brin interview:

You have to play by their rules, which are really restrictive. The kind of environment that we developed Google in, the reason that we were able to develop a search engine, is the web was so open. Once you get too many rules, that will stifle innovation.

It’s a point that most web users would agree with – yet it’s a point that Google seem to be doing themselves with their new approaches to how Google products interact with each other, and what you can and can’t do within Google.

Look at Google Plus Your World , for example, that gives more credence to search results with your Google Plus account, versus other social networks or websites.

Or the fact that Google had to “punish itself” when it was revealed there were a bunch of sponsored posts written about Google Chrome, violating Google’s own policy of search result bias (at least that’s Google’s story).

Kinda seems like Google themselves are a little guilty of stifling innovation and closing down the web, when they’re own platforms are given such prominence by Google.

Adding to that is something Brin says further in the interview, when criticizing Facebook for making it difficult to switch data to other platforms:

Facebook has been sucking down Gmail contacts for many years.

Perhaps – although Facebook (currently) is a private company and, as such, doesn’t need to share squat.

Then again, maybe the real reason Brin is upset is because every new Gmail user is automatically logged as a new active Google Plus user whether they use the platform or not. Google is still seeing their social network struggling to find ground, so any extra numbers (real or otherwise) would ease investor burdens.

Pick The Right Fights

Brin also complains about the garden wall approach of Facebook and Apple and how this inhibits search pulling details about iTunes apps and Facebook statuses, etc.

This in turn leaves less information for Google to share with advertisers.

But is this really surprising, when Google themselves have been found to give preference to their own results and networks? Why should anyone else – especially a competitor – give over information that helps line the pockets of a competing company that gives bias to their own ads and services?

There’s no doubt Google is smarting, especially given the fact that Facebook continues to beat them hands down in pretty much every department, and Apple still has the upper hand in the smartphone and tablet market when it comes to hard profits.

But I can’t help but feel Brin is picking the wrong battle here.

Instead, why not counter with the consumer victories the Google brand has? Or how YouTube aims to be the go-to network for rich multi-social media and ad revenue for channel partners?

There are many ways to counter your competition – unfortunately, examples of where you’re just as bad isn’t a great strategy…


Republished with author's permission from original post by Danny Brown.

Danny Brown

Danny Brown is partner at Bonsai Interactive Marketing, a full service agency offering integrated, social media and mobile marketing solutions. He is also founder of the 12for12k Challenge, a social media-led charity initiative connecting globally and helping locally.

0 comments »

Join the conversation!

The content of this field is kept private and will not be shown publicly.
CAPTCHA
Are you human? Please answer this question to help us prevent automated spam submissions.
Image CAPTCHA
Enter the characters shown in the image.

MarketPlace

Confirmit’s Community Conference ’13 – London and Las Vegas

[June 19-21, London; June 26-28, Las Vegas] Attending CCC ‘13 gives you an unrivaled opportunity to understand and address rapid industry changes and discover new techniques that can drive your business forward. Create a tailored agenda that explains how to overcome the challenges your business faces. Take advantage of excellent networking opportunities and face-to-face discussions with thought leaders.

Global Customer Experience Management (CEM) Certification Program

[Sept 19-20, Amsterdam; Sept 24-25, Sao Paulo; Nov 12-13, San Francisco] An internationally recognized program with proven track record of success - being run for 40 times in 17 cities with attendees from 58 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

Delight 2013

[October 7-8, Portland, OR] Delight is a two-day customer experience conference that brings together brands and professionals who care about creating great customer experiences. Hear how companies including Disney, Starbucks, Intuit, Zipcar, Mayo Clinic, MailChimp and more differentiate and create value through exceptional experiences. CustomerThink members save $100 off the full conference pass with code CTM100.

Digital vs. Human Banking Experiences: Can This Be a Happy Marriage?

[Recorded June 6] It's time for banking leaders to rethink how to nurture and grow customer relationships in an increasingly digital world. Get the results of a new study that revealed the CX practices of top performing banks. Learn how digital Innovations can enable more personal service.

Get your event or resource listed in the MarketPlace, reaching 200,000 business leaders monthly.
For more information, contact CustomerThink advertising sales.