Sales 2.0 Conference, Day 1- The Good Bad and Ugly
I’m not going to write up a detailed review of each event- that’s Geoffrey James’ from BNET’s job which he does very well. Instead, I will share my honest opinion about my first day experience at this sold out conference.
The good- Forget preparing an elevator pitch when you can be filmed in living color with a video flip camera. Yes, that was the gadget du jour at today’s Sales 2.0 conference. And what usually followed were questions such as ”what does Sales 2.0 mean to you?” or “tell me about your book” or “do you think salespeople are ready to adopt some new tools?” This fun tool brings a new element to communicating. “
The bad- Attention speakers, presenters and event planners. It’s time to get with the program and design your content and presentations to be more Sales 2.0 centric. That means more dynamic visuals on stage, more live feeds and updates from the rest of the world, more bling bling. This event has the brightest minds gathered in one room and they are not coming back unless they are highly entertained, enlightened and educated.
The ugly- Just because I’m from Northern California where there are group hugs and people go to Esalen and soak in communcal baths doesn’t mean I’m the only one who believes in kindness, goodness and consiousness. Which brings me to my point is- Sales 2.0 is all about collaboration, partnering and working for the good of sales and marketing organizations. I’m amazed at how some vendors have drawn stakes in the ground against their competitors. They think nothing of asking that you not engage with their competition and make a point of letting you know they are far superior. It’s a bloodbath with some out there against each other and being vendor agnostic, I’m very surprised to see this behavior.
Tomorrow is another day- lights, camera, action. Stay tuned.
1 comments »
Geoffrey James
So right...
What they should do is have big screen that's monitoring the Tweets. Lisa G. had this running on her Mac and it was really interesting to see what people were thinking. I wouldn't mind if they showed my live blogging too, but that's probably asking a bit much. Also, they should be live feeding this, with people commenting from outside the conference.
Post new comment
MarketPlace
Drive customer loyalty, empower support teams, and reduce costs. Get social.
[Feb 22] Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).
Global Customer Experience Management (CEM) Certification Program
[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.
10 Steps to a Single Customer View
Linking customer data across department databases and business units improves business intelligence, customer profiling, and customer management. This paper outlines 10 steps to improve the quality of customer contact data, including physical mail, email, and telephone information.
Featured Links
|
The leader in customer relationship management and cloud computing. |
Strategic Roadmap for Digital Marketing Free e-book (no reg required). 15 articles by digital marketing thought leaders. |
CEM Training and Certification Patent-pending methodologies combine the art and science of Customer Experience Management. |
Get your event or resource listed in the MarketPlace, reaching 200,000 business leaders monthly.
For more information, contact
CustomerThink advertising sales.

1 comments | 1060 reads 



